Men's Wearhouse

"I bought a suit from the Henderson store,they did the measurements and I was told it would be ready the next day. When I returned to pick it up when I tried it on none of the alterations where not done (pants and the sleeves on the jacket. I was told to come back the following day and it would be corrected. I live in Arizona so that wasn't an option. I had to have the alterations somewhere else. I will never return."

"I have never rented a suit before. Going to a wedding out of state so now was the time. Went in approximately 3 weeks before event. Store was a little busy but once an associate got to me they were thorough and more than helpful. Alterations were made and I was able to pick up suit about a week before having to leave to town. It fit nicely. The return process was quick and easy. Chris was more than accommodating. A five star employee. I will definitely be back when the time arises."

"One of the worst customer experiences I’ve had. They were inattentive at best and straight up rude at worst. I wanted to try on shoes, and the employee made me feel like I was burdening him, and made a few passive aggressive comments. The training here needs dire improvement. I’m not planning on visiting this location ever again."

"I had an awful first experience where the store I rented from didn't include the shirt I paid for. When I called a store close to where the wedding was (which I was in) to get a shirt, the person was not only not apologetic but not sure they could help me. I did find a shirt and contacted the location I rented from who wasn't sure what I wanted. I told them I wanted some type of compensation for having to leave the bridal party the day of the wedding because they didn't include a shirt. It caused distress for myself and the bride and they seemed to believe it was a minuscule inconvenience when it is literally their job. They offered me a $20 refund on the shirt which I had to go rent from another store. The issue isn’t just the shirt wasn’t there, the issue was trusting your company."

"I'm posting a one star rating for poor customer service. I was very thorough and detail purchasing shirt belt pants and shoes. I stated to the employee that was assisting me that I would take the shirt to the dry cleaners myself so it could be nice and pressed with creases on the sleeves. The employee stated that it was included and it was a new shirt it didn't need to be dry cleaned that the store would have it done for me. I just picked up my items and I still have to run them to the dry cleaners. It is what it is next time I will go with a store that cost a little bit more looks like we get what we pay for cheap price cheap service"