Les Schwab Tire Center

"So far very satisfied with the folks here. staff is highly knowledgeable, they offer very clear explanations of your options, they are attentive and take time with you. guy at the front desk also speaks spanish, which definitely gives him an edge for customer service. the staff also pay attention to detail- i had asked them to measure the brakes while the wheels are off which they noted on the papers, and i asked them to not put the old tires in the trunk (i had a bunch of stuff in there i needed to organize before loading). there is wifi in the shop so if you need to work while waiting, it’s great. after it was all set and done, i went to collect my tires, picked up two of them to carry them off. immediately another employee comes running to help me carry. i didn’t have to ask, he saw something where he could help and jumped to action. really friendly guy. i also appreciated the clarity and explanation of the paperwork they give you to go home with and recommendations they have of things you may wanna think about to take care of in the future. overall very satisfied so far. 10/10 will come back here for business in the future."

"Really nice and attentive crew. Fixed my flat tire at no charge! Apparently all Les Schwab locations do that for free, even if you didn't buy the tires there. Nice!"

"Came here to patch a tire, little Manny did my patch and next morning it was flat again, was lied to and told the patch was old when it was done the night before, when I brought it up to the person their response was “okay”. As if they didn’t just lie to my face. Patched the tire again and again flat. Would never return here again, worst service I’ve seen and blatant disrespect on top of that my tire pressure meter was tampered with and now reads the wrong tires. Great job Man! ."

"This Les Schwab Tire Center and staff are hallmarks of excellent customer service professionalism. The only shop open on Saturday, they were able to replace my tire same day amidst an influx of customers also suffering from damage due to the incessant potholes on Lake Tahoe Blvd. FYI: I submitted a claim against the Cal Dept. of Transportation to get vehicle damage reimbursed due to area potholes."

"Had a flat tire in Emerald bay. We had a spare but no tools to change the tire (Thanks Avis!!!) Avis roadside assistance didn’t manage to get anyone to help me for 4 hours. Luckily someone walked by and had the same car and the tools so we manage to change the tire and make our way to Les Schwab. They accepted to take us as the last customer of the day even though they were closing. Very professional and great customer service!!! They saved our day and allowed us to go to the next stop of our road trip !!! Thank you!!!"