Always Green Carpet CLeaning

"I bought a Groupon and scheduled it. No communication until I called them in the scheduled day. After coming they gave me another quote if more that $200 for 3 rooms even after I paid for 5 rooms in Groupon. I didn't use their service. So, be careful before booking them."

"Horrible experience! I received the Groupon as a gift due to just having a baby, and was excited to have my carpets cleaned. Mitch came in and told me it would cost $209 for two rooms, when I refused he told me I could pay $180 cash right now. I told him I just wanted to basic Groupon cleaning that I paid for but he refused. This is a scam. I'm so sad that I moved all my furniture for nothing. Do not buy the Groupon and do not contact this company. SCAM!"

"As everyone mentioned. I got scammed by Mitch too through a Groupon. Don't use him!!! I purchased a $60 groupon thinking the additional fees would be minor. After moving all my furniture off the carpets, Mitch came and quoted my $350 ($410 including the groupon). It was a complete scam. I went through with the service as I had already moved out all my furniture. He did the job in 30 minutes, and my carpets didn't look much different. As everyone else mentioned, this is a complete scam. He pulled the "I've been doing this for 40 years" card on me too. He lost all credibility with his poor job and absurd rates. You can find other great options."

"Same experience as the previous poster. I bought the 3 room cleaning Groupon. The provider came and then presented me with an additional invoice for $240, 4 times the cost of the Groupon. He claimed all kinds of stipulations that weren't presented to me on the phone, including the fact that there was an extra charge because it is a rental unit. I specifically told him I am the landlord and that the tenant had caused some issues. He was nasty. He wouldn't even do less work (fewer rooms) in order to complete the order. I sent him packing. I then went online to cancel my order on Groupon and saw that he had already redeemed it. This is not an ethical business person. Beware!"

"Always Green Carpet Cleaning (DO NOT BUY THE GROUPON!!!!!!!!) came to my home because I bought the 3 Room Groupon. Firstly I only have 2 rooms that are carpeted. I called to reserve the service and provided them the Groupon Voucher Number OVER THE PHONE, which they redeemed before ever completing a service. He came out and quoted me $300 ON TOP of my Groupon. Said I needed pretreating and had urine stains from my cat in one room. I asked if I could have my carpet cleaned for the groupon I purchasex just a basic cleaning. He flat out said No. Said he could get in trouble for providing that service. He didn't even ask me if I wanted my living room done. Which had no urine stains. Unfortunate customer service, and overall what a shady scammy business. I told him sorry but I am not paying $300. Tried to call him back, to ask why he couldn't clean my living room. No answer. So sad. Would highly NOT RECOMMEND. BBB will definitely be getting a call. I spent all morning moving furniture, I am a disabled veteran just for Mitch to come over and brag about how he has over 27 years experience, and try to upsell a service that I already paid for. NOT COOL!"