Clearene Pool & Spa Services

"Highly recommend Clearene! Denny and Brandee did a wonderful job restoring my inoperable hot tub back to life. It was a complex set of problems, and they took all of the necessary steps to get things working again. They communicated what to expect, why they were doing what they were doing, and made sure the job was done right. I am very happy with the experience and the outcome."

"Mark, Wayne and team really have a strong expertise in hot tubs. Our new house came with an older hot tub and we have filed a number of claims through our warranty service. The Clearene team may be busy depending on the pool season, but they are thorough in their diagnosis and are careful to make sure the job is done to my satisfaction. Many thanks for keeping us in our hot tub as the temperatures start to drop."

"The best pool and spa company in the business!!! I have had the team at Clearene help me fix many issues over the years with my hot tub and poll, they are the absolute best to work with and have always taken care of me! Thank you Wayne, Mark and the newest addition Ben... you were so great to work with and responsive. I truly appreciate it!! Thank you!"

"A+++++ Amazing. I'm in tears writing this review. We had a medical emergency in our family that left us urgently needing to have our swim spa and hot tub sanitized and winterized or risk having the entire thing ruined as the spa and entire house was going to be empty and unused for several months. Life had been turned upside down overnight for me and the kids. Kim in the office and Mike jumped in, snuck us into the schedule and made it happen when I could barely function before anything happened to a very expensive tub. They were extremely empathetic about our situation, used their experience as a firefighter to properly deal with the situation we had. I cant say enough amazing things about them and recommend them for any job large or small. Picture is of the swim spa they serviced. It is certainly unique."

"If you file a home warranty claim and get assigned Clearene pool and Spa services, expect to be treated as 'low priority'. I have experienced: - 10-15+ day response time. In almost each situation I had to reach out to get a status update on what was going on with my claim. Only when I reached out (and left a voicemail or text because they never answer) did I get a call from scheduling to get a technician out. - Missed technician appointment. Had an appointment that took weeks to get scheduled...the technician never showed up. Called the next day to see what's going on and got a new date for  weeks later. I had to get my pool closing postponed twice due to the poor response time and missed appointment. - I was upcharged a few hundred dollars so I could get a dual speed pool pump installed as a replacement for my broken pump - Sounds great, but when the pump was installed it only functioned at low speed. After filing a new claim, Clearene sent out a technician a few weeks later to wire the pump correctly. The pump STILL doesn't operate at high speed. What did I pay for? My experience speaking with the staff has always been great, so I cannot give this company one star, but they need to either hire more staff or figure out the miscommunication issues between the warranty claims person and the scheduler."