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Custom Pools Inc
8960 Excelsior Boulevard, Hopkins, Minnesota, United States
About the Custom Pools Inc
Custom Pools Inc is a reputable general contractor and store located at 8960 Excelsior Boulevard in Hopkins, Minnesota, United States. Specializing in designing and constructing custom pools, our team of skilled professionals is dedicated to creating the perfect oasis for your backyard. From initial concept to final installation, we take pride in delivering top-notch service and quality craftsmanship. Visit us today to explore our wide selection of pool designs and accessories, and let us turn your dream pool into a reality.
Photos of Custom Pools Inc
8960 Excelsior Blvd, Hopkins, MN 55343, United States
Opening hours of Custom Pools Inc
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Custom Pools Inc
"Custom Pools Inc., did a fantastic job on our pool and backyard project. They were very generous with their time during the design process and worked seamlessly with the other contractors involved during the complex project. Their subcontractors for gas and electric were also excellent. We really appreciated the overall professionalism, industry knowledge, and friendliness of the staff and look forward to working with them for our future service needs. Custom Pools is my #1 recommendation for a pool install. They have been in business for many years and the results reflect that."
"The best customer service around-will not find better! We recently purchased a home with a Custom Pools in-ground pool installed. This is the first time we have owned a pool. We reached out to Jeff to get some help learning how to use all the equipment. He went above and beyond helping us learn all about the chemical process/maintenance procedures. We highly recommend anyone in the metro area to go to this pool store if they want top customer service."
"Custom Pools produced a spectacular oasis for our new backyard! Charlie and Jeff helped support the design and scheduling process; on the project management side, Dave always made sure we knew what to expect and what was up next; but most notable was the lead of the crew that put in the pool, Derek. Derek is the hardest working, most dependable and nicest person around. Unusual to find a company that can deliver both an incredible product and a turnkey process. Highly recommend Custom Pools!"
"We moved into a new house a few months ago where Custom had built the pool. This spring I hired them to open the pool as my family has built 2 pools with them over the years as well. The crew did a great job explaining how to use all of the equipment as well as letting me know what chemicals I will need for the season. They got our pool in great operating condition and we will be swimming soon."
"If you are looking for the absolute best customer service and top quality I would highly recommend going with Custom Pools Inc. I made the mistake of going with another company to install my custom pool 4 years ago, and after my pool was installed the following year I started having issues and quickly found the pool company that I won't name was not prepared to offer quality service for even the most basic maintenance. This year my auto pool cover ripped and I was in a panic to get it replaced, and after calling multiple pool companies, most of which would not even call me back, I contacted Custom Pools. I explained my situation to there service manager Jeff who by the way was patient and very helpful. I told him I needed this cover replaced asap, other companies were quoted me out 45-60 days he told me everyone is backed up right now and I understood that and he told me he would talk to the owner to see what they could do. To my surprise a couple hours later I got a call from the owner (Charlie) of the company and he worked with me to get my new cover installed in 2 weeks. I know Charlie had to move things around and most likely had to pay his team overtime to make this work and he was able to accommodate. I am now a customer for life and for anyone out there looking to get your new pool installed, please make sure you take time to meet with the service manager of the company as anyone can install a pool, but pools in MN are going to need a company that is willing to take care of their customers."
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