Wells Fargo Bank

"I appreciate the positive experience I’ve had at this branch. The friendly and helpful staff especially, Joanne certainly contribute to a welcoming atmosphere."

"I only have 1 star because I don’t have an option but this branch has the worst customer services to clients."

"Came in for notarization, Susan was a gem. It was super fast. Everyone at this branch was super helpful!"

"I was extremely disappointed in how I was treated at this branch. I needed specific help from a Notary for a job and they only had one person who was available. I went in and they told me i could come in the next day. I came in and the person who I was supposed to meet with wasn’t even there! I said okay, can we try for a different day and one of the guys told me i could be her first appointment the day after that. I came in @9:30 the following day and she didnt even address me because she was already busy with someone else. Finally she noticed me after 10 min of waiting and eventually told me she couldn’t provide me the help i needed. Waste of my time and soon i wont be a wells fargo customer."

"I just had a really hard time with a racist teller. I can’t believe that people still treating you base on the color of your skin. I clearly heard when she told the person in front of me that she was going to help her avoid fees (Caucasian lady). But when I ask her getting some change using my personal account she said NO. She said I have to pay a fee just because I do have a business account too.small business got hit very hard because of the pandemic and I heard that some credit unions and some banks were helping small business to go back on track. But maybe I am doing business with a wrong bank. Or maybe Is because I am Hispanic? I know fees are fees for a reason. But when you choose who pay them base on color skin. Something needs to change."