Magnifi Financial

"I have been with Financial One for 5 years and chose this bank because everyone was so friendly and willing to help anyone. The last year whenever I call and ask questions the customer service is absolutely terrible like they don’t have time to help people . The friendliness of the people just isn’t there anymore . Unfortunately I might have to switch banks because of this."

"I have not had any issues with Financial One until this week as we have been members for 5 years there. We needed to replace our vehicle unexpectedly and I went in for a pre-approval on Monday. I was given the rates for the loan based on our credit etc and told we would find out that day when it was a go. The rates seemed high to me but I know that they are up more then they used to be. I did not here back from the banker so called and left a voice mail at the end of the day. Nothing. The next day called and left another voice mail for at least an update. It is now 4 days later and I have not received any communication from FO. In the mean time we found a van to purchase and ended up financing it through the dealer through Wings credit Union and we got a interest rate that was 5.5% less then we were quoted! I'm very disappointed as I said we have not had issues before but this really gave us a bad taste..."

"I LOVE my Financial One Credit Union. I had bad credit a long time ago and no one would help me. Financial One gave me a second chance and now my credit is AWESOME! I do all of my banking with them and refinanced my loans with Financial One and the loan process is fast, efficent and is explained in terms that I can understand. Tammi at the Blaine office is always so helpful, kind and courteous! Love the customer service she gives. She always has a smile and so willing to help me out with my financial needs. I would HIGHLY recommend this credit union. Thank you Financial One for giving me a second chance!"

"I have been banking with Financial One Blaine location since 2011. Their service is outstanding! Every time I am there the tellers greet me and are very helpful. Also, Tammi, the branch manager, I have done many transactions with, she is amazing! I recommend them to all of my friends and family!"

"I have been doing business and working for Financial One Credit Union for 7 Years; they have always had excellent customer service. On many occasions the staff has gone above and beyond for the members! We offer awesome CD and Loan rates, reward checking accounts and friendly smiles!"