VIP Primary Healthcare Las Vegas

"Dr. is unethical. She has a wellness clinic and that is her priority. Even if you have insurance but require PAs for meds she will aim for you to pay out of pocket. Get a doctor that does not have or is part of a “wellness” clinic."

"Poor professionalism! I have never received more careless treatment by a medical provider. The doctor was an hour late to my appointment and kept pushing it back in 15 minute increments and rushed through the appointment. I was later referred to a medical assistant who was rude and uninformed on what was communicated between me and the doctor and uneducated on how to perform certain duties. The quality of care is not what they are concerned with only your money. They will internationally drag things out to charge you more. Look elsewhere!"

"I am extremely satisfied with the services provided by Dr. Arlene Rillo and her team at VIP Primary Healthcare. She has been taking exceptional care of my family's health, and I couldn't be happier with the level of professionalism and dedication exhibited by her and her staff. Dr. Rillo's expertise and genuine concern for our well-being have truly made a positive impact on our lives. She takes the time to thoroughly address our health concerns, provides clear explanations, and offers valuable guidance on maintaining a healthy lifestyle. It's evident that she places a high priority on patient care and goes above and beyond to ensure our family's health needs are met. I also want to give a special shoutout to the clinic's staff, who have consistently made our visits pleasant and stress-free. Tyler's friendliness and efficiency are always appreciated, making the administrative aspect of our appointments seamless. Maricel's warm and welcoming demeanor never fails to put us at ease during our visits, creating a comfortable environment that fosters open communication. Without a doubt, I wholeheartedly recommend VIP Primary Healthcare to anyone seeking top-notch medical care. Dr. Arlene Rillo and her team have exceeded our expectations, and we are grateful to have such a dedicated healthcare provider looking after us. Thank you for your exceptional service!"

"If I could leave a negative -100 star I would. The office is always very hot. The office manager seems to be nice but is always very passive aggressive as well as the medical assistant Kristen. I have made so many complaints about her to Tyler the office manager but does not seem to care. I needed referrals to be placed and all I received was a "Google your own doctor near you and ask if they take your insurance or call them to verify. What kind of office is this you are the doctors office you are here to help me not the other way around. They had a wonderful front desk about a month ago and she's no longer there she would go above and beyond to help me without hesitating bright smile."