Intermountain Healthcare Buffalo myGeneration Senior Clinic

"Dr Chan was very receptive, listened well, went over my medical history to interpret the medical notes and to listen to my side of diagnosis. We decided together, a plan to go forward with. Nothing I couldn’t agree with. He didn’t put down the last doctor we had to leave behind and enjoyed. Office clean, staff professional with a smile. I see no reason for me to continue with Dr Ben Chan and this office. Surprisingly, a wonderful experience. Thank you."

"Dr. Philippe Lam is the best doctor I've ever had in my life, and I'm 76 yrs old. He takes time with me, asks me questions, shows concern when it's needed, and never rushes our appointments whether in person or virtual. In fact, when I'm finished my appointment with Dr. Lam, I feel as if I've just gotten off the phone with not only my doctor, but a best friend."

"Dr B Chan is so warm & caring. He is very busy BUT he never rushes my visit. I talk about all my health concerns & he listens and lays it on the line as to what is good for me as well as what's not. I trust him completely. He help s me understand aging & sets me at ease. All the staff is kind & cheerful. I've never had to wait for more than 5 - 10 minutes to be seen. I'm 71 y.o. but they treat me like some one special."

"The clinic is not crowded with just 4-5 people ahead of me in the waiting room with 30+ seats and the staff was very friendly and helpful. I even got a flu shot & a blood flow test before I met my new primary care doctor. Dr. Chan is cordial and attentive and proceed to do all the regular checkups on me then based on my health data sheets and my own health complaint, he let me know what tests he will order today then follow up with more diagnostics if necessary before my follow up visit. Overall, it was a very pleasant experience."