Encompass Health Rehabilitation Hospital of Henderson

"Honestly I think this place is a disaster. The Doctor here is literally just trying to prescribe every pill possible and suck every dollar from insurance as possible. He doesn't even know what brought my loved one to this facility. He is treating anything and everything to get the most funds from insurance. They love to have patients test positive for covid on entry so they can isolate them for the whole stay. Cna's and nurses are friendly but nothing special to write about. I pulled my mother from this facility since she was going to die from all the medications Dr. NYUGEN dished out. This clown even put her on insulin while there. Complete nightmare. I recommend choosing the other facility close to St Rose, if you are trying to stay in Henderson. I saw very little rehab going on with any patients here at this location. They lost her few personal items ahe had with her and basically just blew it off. I could go on and on about the care we received but basically this is my warning to all that the care here is terrible. Probably one of the worst Doctors I've dealt w in the valley. The social workers and directors will call and act like they cared so much once you leave. Finally just blocked them. They will respond to this message as if they care and want me to reach out but really it's just waste of time dealing w them after you discharge. Thank God I got my loved one out of here in the nick of time."

"The lady at the front desk with an evil eye necklace is not very pleasant, continues to type in her computer while have us wait in front of her, she does not make eye contact or smile. She should not be at the front, she makes the place gloomy if she is the first one you see, not very welcoming, she needs more customer service training.The stars is because the building looks nice and cleaned."

"My name is Lilibeth vicha I WILL GIVE 5STAR TO MY CASE MANAGER ANNA NURSES,DR MINH. Winn PEOPLE IN THERAPY (EMMA ALLISON)CNA (ASHLEY) (Gina) AND THE FOOD IS AMAZING THE GIRL DELIVERED AND TAKE UR FOOD ORDER WAS VERY NICE THEY'RE VERY NICE,POLITE,AND VERY HELPFUL AND PATIENT AND ALWAYS HAVE SMILE IN THEYRE FACE IT MADE ME FEEL WELCOME AND HOME AND MOTIVATED ME TO GET MY GOALS... THANKS GUYS FOR EVERYTHING YOU DO...YOU GUYS GO ABOVE AND BEYOND... THANK U!!!"

"Thought this was a good place till I started getting bills in the mail saying I own money because emcompass was too lazy to had the EMTs my insurance card. Also nurses force you to take pills, causing you to get sick, sending to the hospital, then the case worker got everything wrong with equipment, also was shuffled between 3 case workers, who happen to “be out of town” any time they were called. Terrible place"

"After my mom fell and couldn’t walk I called Encompass Health to see if they could help in any way. I spoke with Donna who was one of the nicest people I’ve ever met! She told me about the facility, what I needed to do, she came to the house and evaluated my mom, walked me step by step through the process and even checked in on us after my mom was admitted. The facility was amazing, very clean and friendly, they even played physical therapy bingo to keep things intetesting. I cannot say enough wonderful things about the place, they really helped my mom get back on her feet and Donna was truly a god send!! Thank you Encompass Health!"