Source Academy And Early Learning Center

"Here is my issue with the daycare I have been asking for a full account of my billing in person as well as via email a no one has answered me. I was trying to prove myself wrong by hoping my trust in them was not misguided. When you have help from urban league you may have to pay the outstanding balance that may not be covered so when our out standing balance fluctuated we paid it without questioning it because we trusted them. I paid them always on time with no questions asked. All I’m trying to do is put all this to rest and move on. If they owe me for overpaying then I should be refunded. As far daycare I really can’t say anything bad we never had any issues with the care only with billing."

"I’ve taken a long time to write a legitimate review about Source. They’ve been helpful in some very personal areas of my life and my daughter but have failed in so Monday others. Issues are never taken seriously. I’ve been asking them to fix the front door so that it shuts by itself on its EVERY TIME for the safety of the children. Jerrick the director does not take this seriously. It’s been over a year since I’ve asked. They raised tuition tremendously and have nothing to show to warrant the cost. The promised Procare app has never been functional and they continue to say “soon”. We have no idea how our or what our daughter is doing. Naps? Foods? Activities? Having an app that needs to updated not only provides parents with a piece of mind but is holds teachers accountable. Speaking of teachers, the turnover is embarrassing and they keep losing their good teachers. The front desk woman in the early mornings, has been either absent or sitting in her car talking on the phone. I arrived at the school at 3:30 or so today and there wasn’t a director to be found in the school. Sat at the front desk waiting for someone to attend to me to pay tuition and not a soul asked if i needed assistance. They drive, Teslas, BMWs and other nice cars but can’t fix a door. Jerrick told me today that I basically better respect him by saying “you’re talking to Jerrick, whatever his last name is” like I should bow done and show him respect based on name alone. Any concern I’ve ever had has never been taken seriously or held to a standard of the child’s best interest. It’s always defending, deflecting and redirecting the conversation. This about the children not Jerrick."

"Absolutely love this school. I was very skeptical about bringing my daughter here because the world won’t love your kid as much as you do, but the staff here loves her just as much. She gets SO excited to come here. Although, at first she wasn’t as social and I was worried, but I am so glad she is sprouting and making friends. Truly blessed to have found this school and they accept urban league! Absolutely love it!"

"Don’t sleep on small schools. I wish I knew about this place when I first moved here. However here we are. I really like the staff here. My baby is learning so much here. It takes a village to raise a child. She used to go to a bigger daycare and though there were many teachers in the room, she didn’t get the attention she needed. Here they’re attentive and caring. Shout out Ms. Barbara. She’s turning my restrictive eater back to her normal self. Also the director Nichole. Blessings on blessings. It’s nice to be greeted by you daily. I’ll never forget this place. It takes a village to raise a child and i finally found my village."