Chipotle Mexican Grill 10251 South Eastern Avenue, Henderson, NV 89052

"The customer service of the cashier and the associate who was making the bowls not the first person but the middle man. was terrible. the lady kept rushing my order. instead of asking if I wanted anything else, she closes the lid before I can add more. then when i ask she rolls her eyes when I asked for lettuce. also make sure your giving the right order because i ordered a bowl with no beans and when I got home I got the person behind me who had beans. so I had to come all the way back to get it fixed also I didn't get a receipt. please make sure to double check orders. I would hate someone else getting home and its not their order."

"RUDE MANAGER!! Visited this location during the lunch rush at noon on 2/28/24 and the line was pretty long . The manager (same manager someone complained about on yelp 2 months ago) rushed to the front from the back office by the cashier when the phone rang. She was already standing next to the phone, Instead of picking it up herself, she yelled at this poor guy to answer it in front of the everyone in the store while he was busy helping customers and taking payments/ packing food up."

"1) They often under-fill their chips. If I’m paying $3+ for chips, 90% of the bag shouldn’t be air. 2) On 2/6/24 they ran out of chicken. How do you run out of chicken when you’re a chicken restaurant? 3) Their serving area is often filled with scraps and leftovers from other orders. i.e. I ask for no sour cream, yet they drag my whole burrito through some slopped sour cream all over the counter from the last customer that they never wiped up. After each customer, take a second and grab a rag and wipe the counter. 4) Had a gal go from the cash register directly to making burritos—going from touching money, cards, and dollar bills to immediately touching tortillas and scooping chicken. That’s a huge, huge no-go from Health and Safety. All it takes is for a few people to get sick and the store is done for. Never go from touching dollar bills to touching tortillas and chicken. Very big mistake. Most of the time this store ain’t that bad but those little mistakes have huge, huge longterm consequences. Better to say something now for quality control than to keep letting things getting lazier and lazier."

"I don't know which location is worse this one or the one on St Rose across from Costco. These guys are total pigs and don't keep their kitchen clean. Guess they're trying to be like Cafe Rio who is also one of the dirtiest unkept kitchens. Why do people still go like me when they hardly give you any meat and they sweat their employees for putting more than a small spoon on your food."

"Omg we got the best bowls on planet earth from the ladies closing tonight ! We left happy and full the 2 ladies working were so nice to us and friendly it made our visit pleasant we love friendly people so they both get a 10 /10 from me the food was delicious and queso was the best you have get the queso it's life"