Capriotti's Sandwich Shop 7291 South Eastern Avenue, Las Vegas, NV 89119

"I’m disappointed. I loved this sandwich shop. unfortunately, the individuals running it are unable to adequately provide customer service and food delivery. My hot sandwich sat for 20 minutes as I waited, and then they provided it to me with no apology, but merely slid it across the table and I walked out. Please do better or sell the business."

"The food here is terrible. Consistently terrible. Staff seems clueless and doesn't seem to care that their food is terrible. It used to be really good. Fresh, ample ingredients and good flavor. Now it's paltry ingredients of poor quality. There was more hot peppers on my tuna sandwich than there was tuna. The stuffing on the Bobby sandwich was overly salty cardboard. Just terrible. Definitely not worth $12 for a medium sandwich. We tried to go to the one on Eastern and 215 but found them closed for business, permanently. Seriously boo. Spare yourself, skip this place. Have a sandwich from somewhere else."

"Came into order an 18-in, and because the Italian sausage and the meatball are the same price, I just wanted half and half sausage and meatball. They refuse to do it. There's no reason to refuse to do it, and they expected a tip. For basically doing nothing. Service is not worth it here. And the sandwich is just average"

"I normally don't have issues with the place and people who work there. However, this day in particular I decided to cater. Placed the order at 11:49A.M. and requested to have it ready by 3:30P.M.-4P.M. The manager said 4P.M. would be better and I was okay with it. When it was time for me to pick up the order, I entered the shop and I don't see anything for pick-up. Thinking they probably had it in the back. NOPE!!! 3 kids walk in giggling and smelling like marijuana, recognized me and now they're BARELY making my order as if it was Hell's Kitchen and they're on a time limit to get it done in 5mins. They're grateful I have respect for their manager and scolded them a bit when I should've asked for a full refund!!! I spent $170.97 (THAT'S INCLUDING A TIP) for it to be ready with the time that benefitted them and IT WAS STILL LATE!!! Over 4 1/2 hrs and it was made in front of me. I don't care what anyone does on their personal time, but when it's an order and YOU give me a time to ensure it gets done and YOUR workers decide to hot box in the parking lot is no excuse to mess up this bad. I hope the manager gets it together, otherwise I'll go somewhere else where the workers take their job more seriously handling any food while being high."

"great experience here and great sandwich. got a free sub offer—so i checked it out with a 5” tuna half sub. packed with pure tuna, no annoying bits of celery or peppers, just fresh, delicious, unadulterated tuna. sub was made exactly as i ordered; asked for a bunch of extras and got generous portions. vegetables were crispy and fresh. bread is wonderfully fresh, but tends to get soggy within the hour — sandwiches are eat-now, not pack-for-laters. MUST say thank you to the underrated star of my experience, Tisha, for her wonderful management, holding the fort down on what seemed like a very busy day. she was alone at the register but unruffled by the lines and belligerent customer right before me. she soothed / calmed the angry guy down and got him taken care of — he walked out smiling. her confidence and the way she handles her customers and her store makes ME confident to come back here to eat."