Walgreens,

6820 West Ann Road, Las Vegas, NV 89130

"There is absolutely no empathy, no compassion, and no care at this locations pharmacy. The main girl who works the front her name starts with an E is rude, condescending, and lacks customer service skills. Jud the pharmacist has no back bone, can care less about his clients and would rather hide than actually do his job. I've had them leave my script on the counter to be seen by other which is a huge HIPPA violation, they mess up meds, they question if you've picked up certain meds before(like you should know if Ive picked up my script or not), told me to go back and get a new script when they can call and get scripts fixed and so much more. AVOID THIS LOCATION AT ALL COSTS! The pharmaceutical board should go and clean house at this location and anyone else having issues with this location should lodge a complaint with the pharmaceutical board because this shouldn't continue to happen."

"Eva in pharmacy was amazing! Such a sweet and genuinely caring person! Super happy with my experience. Wallgreens you need to keep this one around she’s the best! Update everyone else I have encountered is terrible. Including the pharmacist. He’s slow and incompetent."

"Had the worst pharmacy technician at this location. She wanted to argue that they don’t call insurances for overrides and the patient needs to do it and then proceeded to tell me she’s been doing her job for 8 years. I in fact did call our insurance who then told me that the pharmacy does need to contact them to do an override. She was in just a hurry to get off the phone so she didn’t miss her lunch break. I’ve been a healthcare provider for 30 years and many times have I not gotten a full lunch or had a late lunch because I’m taking care of my patients. I then speak to the pharmacist who states it’s not his job to call the insurance company. He says if he called insurance companies all day he wouldn’t get his job done. He said it’s the insurance company’s job to call him. I call my insurance company and tell them what happened and they were appalled and had me on hold so a supervisor could do the override which they are only supposed to do for mail order prescriptions. While I am speaking to the insurance company the pharmacist calls me to harass me by saying “I see the prescription went through without me calling the insurance company” This behavior is beyond unprofessional."

"This is the worst pharmacy I have ever experienced! The only decent experiences I have had was with the Asian pharmacist.. the people are rude, talk to you any kind of way with no apology. I asked for a manager from one guy who refused to give me his name and told me that he was in charge and there was no one higher than him to speak to.. no empathy, aren’t they part of the health care system??. I have been saying to myself for quite a while, with such poor service and long wait times to change from this pharmacy (Rainbow & Ann). After today, there is no more thinking! It could not get any more worse. I will not give them my business any longer.. and the sad part is I really don’t think they care!! I absolutely wonder if there corporate offices have a clue to how they are butchering their company name. I am not the only 1 star rating, wake up Walgreens!!!"

"The pharmacy is terrible. It's been like this forever, so don't expect it to change. Waited 70 minutes today. No word of apology from anyone. When an elderly lady asked the staff how much longer she would have to wait, as she needed to take her oxygen, Brittany told her that they were very busy and she would just have to wait her turn. The woman asked if it was going to be 15 minutes or 50 minutes and she still didn't get an answer. Truly shocking the way they treat people at this store. I'm finally writing this review because it's not isolated. Walgreens corporate need to step up here."