Chipotle Mexican Grill

"First time visiting here. Absolutely disgusting dining lobby. Tables, floor, and beverage bar completely filthy. Employees had no idea what I was talking about when I tried to order one of their "lifestyle bowls." We were rushed through, and I had to interrupt to get a second bowl for our order. Ingredient options were messy and mixed together, not ideal for someone with dietary restrictions, the very reason we came."

"I was just at this location for lunch. This place gets worse and worse. My lettuce was brown and they did not have veggies. She goes...we don't have any at the moment. Then I see her a few seconds later cooking them. This should of been prepared and in place. Not acceptable. The last time I came here I had bad stomach pains. I figured I would give it another try after months."

"OMG!!! where do I start!!! First the way they prepare your food is ridiculous, I had to ask for more of every topping because I was given literally a pinch of everything, I had to even ask for my side of guacamole to be more than half full, second when I got to the register I asked for chips and was told that they are out of chips, while paying I noticed that the person preparing “delivery and pick up” orders was pulling out bags of chips, I asked her if they would be making any more and she said that “chips are only available for online orders as they have a limited quantity”, I was so taken back at the fact chips exclusive for online orders due to “quantity”!!! I stood there and placed an online order for pickup just to be able to get chips which is insane!!! Third while I was waiting for my pick up order of “chips and guacamole” to be prepared, one of the workers was preparing a burrito for delivery, it was half steak and half chicken after she put the meat on the burrito another worker came up and decided that she put too much meat and proceeded to grab meat off the burrito with his hand and put it back in the container with the other meat!!!! The manger did make an effort to make sure I got my chips and guacamole that’s why I gave 2 stars for service but other than that this was thee absolute worst experience I have ever had at chipotle, the workers aren’t kind, they don’t take pride in preparing your food and they have less than desirable attitudes and habits that clearly need coaching and or training, I understand they get busy but there was NO excuse for what I experienced and witnessed, google should make it possible to give 0 stars!!! Get it together chipotle Saturday swing shift (5:30pm) staff of 2/3/24"

"Chipotle is my life!!! Customer service is mostly okay. But apart of customer service is making a correct order. This location 92% of the time gets my online orders incorrect. Then corporate does nothing to rectify the situation. Wasted a lot of money here but it's the closest. After a messed up order resulted in a hospital visit due to a food allergy, we are done here. To respond, I already have reached out and the situations have not been rectified."

"I placed an online order, and my order was not correct. I, unfortunately, was unable to speak with someone to discuss the matter because everything is automated and they don't answer their phones. My family went back up there to get a new order and, once back home, again noticed that my order was incorrect. My steak burrito was missing the steak! I am very annoyed that I paid for a steak burrito and did not get what I asked for. My label clearly said steak, but they still did not take extra care to ensure that the second time around my order would be accurate."