Jack in the Box

"Went into the drive thru today as I usually do when I get off work. It is usually busy when I go but today was usual. I waited in the drive thru this afternoon for more than 20 minutes watching a black woman on her phone the whole time, not attending to us. Not only that, she’s working around food with her dirty hands on that phone. That’s not clean at all. After I got my order, everything was made sloppy and no utensils were provided. I’m not sure if it’s because she’s just on the phone the whole time or if this is a daily thing, but it’s unacceptable. I called the restaurant twice and no answer. I’m not sure if she’s even in charge or not but this is not the service you give to guests all at. I’ve come here to this particular location multiple times and seen the same thing happen. I will be writing to corporate about this!"

"The attitudes on todays crew was through the roof I told the cashier I wanted to use a coupon but turns of it was for mobile orders only so I ordered the same thing I already ordered through the app as I tried to explain to her she cut me off saying don’t do that cause so on so forth I said well I was trying to explain what was going on then proceed to toss my order through the window and o told her I hold you have a better day. Like I don’t understand if you don’t like your job go find another."

"(A day at the end of November 2023): 2:15p and they are closed. No signs anywhere. Update on 12/4/23: it was at 2:03 that I placed my order. I told the cashier that his whole dining room had been destroyed. Not ONE clean table. He asked me which one I’d like to use and so pointed to one of the two front booths. He wiped it down. And left all of the others dirty. Went back in the kitchen to pretty much do nothing but collect his paycheck. I’m not sure if the young man pictured and circled is the same one whose name is printed on the receipt. In my day of working at fast food places, our name tags had to be clearly visible."