Walgreens

"What happened to this store? The The helpful staff that was there before the change is gone replaced by people who are content to say “we don’t have that.” Zero customer service except to say those sacred words “we don’t have that.” I don’t understand how a store which is packed with products don’t have the things you want. The older Walgreens had a section of HomeGoods where you could find things like wall hangers. Now there’s a tiny section in one of the isles with most of the products vacant. I had to walk by a used bandage right by the front door the store has become. Useless. I will be surprised if they stay open much longer. The walk-in clinic thing was a stupid idea. My last trip was my last trip there."

"People at the pharmacy seem like they can care less about helping people out especially towards the end of their shift. Show a little more compassion for people who go to you for products that people need. If you don’t love what you do move on…"

"change some of your employees roles around for goodness sake. came in to put cash on a card and we waited for about ten minutes for Anthony to come out from the back to scan a card and deposit the cash funds. brandi in the front who was helping me was super patient and tried calling him multiple times, someone else even came out and she had to ask them where he was and that she’s been needing him for this transaction. when Anthony did finally make his way out he avoided any apologies for the wait (i’m also disabled and use a cane so i plan ahead for when places aren’t busy so i don’t have to stand too long) avoided any eye contact and dipped back out after he finally did his job. kinda ridiculous of him."

"Ok, every national chain pharmacy gets negative reviews because they are understaffed and can't possibly keep up. This one is no different. But at least it's clean! It's a newer store and actually has stayed clean so far. They have several helpful things in stock. So I think if you're going to deal with the national chain pharmacy chronic understaffing to make more profits for shareholders, at least go to a clean store like this one."

"The Spanish pharmacist lady working today wasn’t able to help me because they only filled my 90 prescription to 75. She said she’s unable to help me! got caught quiet during all my questions. I said I’m pregnant and I could lose my baby not having my medicine and she said she wasn’t the one who did it. she did not care at all. No concern in her voice at all. The most cold-blooded person I’ve ever spoke to. businesses should have customer service skills. No accountability for her pharmacy techs. If I could give her a zero I would. She told me to speak with the pharmacy manager and offered no help or customer service whatsoever. I guess medical school doesn’t teach Customer Care.Big shame!!!!"