Chipotle Mexican Grill

"I ordered a bowl paid extra for guacamole and my whole order was wrong no guacamole the two salsas I asked for nope but I got the red one that I didn’t ask for funny everything on the lid was correct so whomever made this just didn’t care ubereats won’t help chipotle won’t even let you talk to someone money just wasted AND then they respond and say reach out here just put me right back with a robot that DOES NOTHING smh"

"The WORST experience of my life by any fast food place by far. The first time I ever wanted to try chipotle and will be the last after this. I ordered online through the app for a burrito bowl to pick up and when I picked it up I thought it was pretty light. Then I opened it and found out why. THERE WAS NOTHING AND BARELY ANY MEAT WAS LEFT. On top of that it was cold to the touch. $12 for a bowl of nothing and the servers didn’t even try to refund me and to contact support online. Worst experience."

"We went in today and spent $70.00 on 3 bowls, two carne asada bowls and a carnitas bowl! and an order of cheese dip, the Steak was all fat, the rice was stale and nasty, the guacamole tasted like chemicals, like the container it was in had some sort of cleaner or something! I had to throw it away! $70.00 down the drain! I hope whoever the manager is calls me back because this is not good. My stomach is sick from the guacamole! One bite! I tried to post pictures but it didn’t allow me to."

"The tall gentleman behind the counter wearing a ball cap that served me at 12:45 on 7/25/23 gave me a sad looking bowl. He had asked me what I would like for toppings and I replied everything except for the guacamole. He drowned it with sour cream, sprinkle of cheese and a sad amount of lettuce. He didn’t add any fresh salsa and none of the other salsas either. I was so disappointed. I started work at 2:00AM and was not interested in cooking. So I picked my daughter and we both stopped at Chipotle. If I weren’t so exhausted from working in the sun I would’ve drove back and requested him to fix it. Before you leave the restaurant, CHECK your order. I definitely will from now on."

"I would definitely order food to-go or dine-in (once it's safe for you to do so) since I've never not gotten anything but my yummy bowls of food... but if you order for pick up open and check everything is what you ordered since they get a bit 'funny' sometimes as others have also pointed out. Picture is of one I ordered in person (I love the cheese), just stating extra cheese ... the same exact order put online definitely did not look like that."