McDonald's

"In the morning, I order a small caramel frappe and a strawberry and cream cake and the girl who served me named Adriana apparently does not speak English well, and she understood a strawberry and cream cake and an apple cake. , to which I told her that it wasn't like that, but she would take me anyway because I was in a bit of a hurry. But she went on the phone to which I wonder if they are working because she pays more attention to her cell phone than to her clients. Why don't they pay attention to the orders that customers ask for? Also if they are not trained why are they in front?"

"Food can be hit or miss. Always do take away. The food can be cold and dry so made a while. Cold fries very unappealing. On other visits hot and tasty. Its like all fast food now its a coin toss with ever increasing prices. I do now check with order as have had missed out items on occasions."

"This is the McDonald’s near my house so it’s very unfortunate that it’s far from the standard set by even an average McDonald’s I’ve been to. I was there at 2:45pm, not during the typical rush hour, yet I waited over 20 minutes for a 4 piece chicken nugget happy meal with Powerade and one large ice tea. If I didn’t ask for help from a manger who was having a meeting in the lobby, I would probably wait even longer. Simply because, the cashier refused to give me a bag / sack to put my food in, after I waited 20 minutes. The female, non- English speaking cashier handed me two drinks and a box with sauce and ketchup without a bag. So I asked for a cup holder and a bag so I can be on my way without dropping everything… but she handed me a cup holder then told me to wait for my bag while she started to take orders from other customers. Of course, i understand that every customer is equally important but I don’t think what I asked for was unreasonable. Everything should be in a bag to begin with. So I asked her nicely again to hand me a bag but she still told me to wait in a hard to understand manner. Luckily, there were two managers sitting in the lobby at the time, so I asked for their help. Finally, I got my order in a bag after almost half an hour just for a happy meal and one extra drink. I’ve noticed a “ 3 star “ rating at this location. And I can understand why. English isn’t my native language but it’s the service mentality that is lacking at this McDonald’s. I really hope the managers who work there can train their staff better. After all , service was a big factor of this business, at least when I worked at the McDonald’s during my high school life."

"11/30/23 at 9:00 am The young lady that was taking care our order was wonderful and professional. The food was great and done quickly without a problem. The owner needs to take note that all employees not only represent the McDonalds image, but you as an owner. The manager or supervisor on duty was rude and spoke to the young lady taking our order in a demeaning manner. Your management needs to take lessons in customer service and how to treat employees before someone sues you for hostile work environment."

"Take too long and they make ur oder wrong and i asked for a pumking spice late and they just put cofe with milk, very nasty and disapointed, never coming back to this location, i went on 10/06/2023 at 8pm"