Burger King

"Placed a big order through uber eats and the delivery person dropped off an incomplete order to my house. Corinne, the general manager at restaurant was so kind enough to remake the whole order of I came in and picked it up my self. Way to go above and beyond."

"We come here a couple of times a month. The tables are never clean and the floor is not clean either. We have to ask someone to clean our table every time as we can't find a clean table. It is seldom busy so there doesn't seem to be a reason for not cleaning the tables. The food is very good."

"I walked in to the restaurant and there was an employee at the counter putting king crowns together. I was the only one in line and after a few minutes of waiting, she told me to go order at the Kiosks. Instead of placing a order at the Kiosk, I left. Customer service ratings of a big fat zero"

"One of the best customer service experiences I’ve ever had at this location because of Rodrigo! Super polite every time I come in with my girlfriend. Remembers our names and our order and is amazingly kind. I honestly didn’t like this location before but it’s great to know every time I come I can expect amazing service from Rodrigo and his team"

"I imagine that this particular Burger King, at 5240 S Fort Apache Rd., probably won't care about my negative review with an average score of two stars. I assume that all Burger King Restaurants in the general area don't care, with an average score of between one and two-star ratings. However, with what I saw yesterday at this particular BK Restaurant, I urge you to note the filthy and unsanitary conditions and poor customer service from a disinterested manager. I take my granddaughter out to restaurants as often as possible. Being the typical granddad, I ask her where she wants to go, even though I know the answer. But you can only take so much McDonald's, especially knowing that it's not healthy food. I went through the same routine yesterday and urged her to try [the more convenient] Burger King. I know it is no better insofar as a healthy meal, but it's a way to broaden her scope of life and food. Walking into the restaurant, I immediately noticed the dirty tables, floors, glass doors, and service counter. But to be fair, most McDonald's aren't that clean either. I waited almost 10 minutes for the customer in front of me to decide on what hamburger to order. While waiting to give my order, I noticed the young man at the takeout window pressing down on every drink (bare-handed) with his palms to place the plastic covers. That immediately turned me off as unsanitary, but I continued my order with the unpleasant woman behind the counter. I waited over ten minutes while my granddaughter played on the slides and finally went to the front to check on the delay. What I saw turned my stomach. More of the same by the kid at the takeout window. But now I watched as the older woman dropped french fries on the counter, picked them up bare-handed and placed (actually threw) them back into a bag. I continued watching the woman throw french fries and onion rings bare-handed into takeout bags. Then I saw her grab multiple empty drinking cups with her fingers inside those cups. Those were my and my granddaughter's cups. Finally, she called out my number, and I went to pick up the order, and she told me that this was not my order. I was the only person at the counter and insisted it was my order. After a few minutes, she returned the hamburgers to the heat lamps and threw the french fries back into the tray. Then I saw her take one of the onion rings out of the bag, eat it, then return the rest to the heated tray. At that, I had enough, asked for the manager, and told him to refund my money and why. The man never said a solitary word (no apologies) and refunded my money. Someone should call the Health Department at this store."