Einstein Bros. Bagels

"My recent visit to Einstein's was an utter disaster. Not only did they manage to mess up my order, but when I politely requested for it to be remade, the person handling the bagels had the audacity to respond with a rude gesture. The lack of professionalism and basic manners is simply appalling. And as if that wasn't enough, when I sought a refund from the manager, they gave me an incredibly hard time, showing a complete disregard for customer satisfaction. The level of incompetence and disrespect displayed by both the staff and management is utterly unacceptable. Einstein Bros. Bagels needs to seriously reconsider their priorities and invest in proper training for their employees, as well as instill a culture of accountability and respect towards their customers. Save yourself the headache and avoid this establishment."

"Dear Einsteins, I just wanted to write to you to say how much I enjoyed my recent visit to your restaurant. The food was delicious, and the service was excellent. Miki was especially helpful in providing us with local information, and she was very friendly and welcoming. I would definitely recommend Einsteins to anyone looking for a great place to eat, either in-store or to go. Here are some specific things that I liked about my experience: * The food was fresh and delicious. I especially enjoyed the bagels and the breakfast sandwiches. The roast beef sandwich was also very good, and the portions were generous. * The service was excellent. Miki was very helpful and friendly, and she went out of her way to make sure that we had a great experience. She even gave us some recommendations for local attractions. * The atmosphere was welcoming and inviting. I felt like I was in a warm and cozy place, even though I was just there for a quick bite to eat. Overall, I had a great experience at Einsteins. I would definitely recommend it to anyone looking for a delicious and affordable meal. Here are some additional things that people might like to hear about in a review email: * The price of the food: The prices were beyond reasonable, considering how good it was. We were very happy with the value for our money. We spent less than $60 for 12 bagels, two tubs of cream cheese, some coffee, and the roast beef sandwich. * The hours of operation: Einsteins is open from 6am to 10pm, seven days a week. * The availability of parking: There is plenty of parking available in the parking lot, but one space was feeling a little bit tight. * The cleanliness of the restaurant: The restaurant was clean and well-maintained. * Any special features or events that the restaurant offers: Einsteins offers a variety of breakfast and lunch specials, as well as catering services. I also wanted to add that we went earlier on a weekday, and there was a line, but the staff processed everyone quickly and proficiently. Everyone seemed to be smiling and happy, even though they were working. We were simply there to pick up some food to bring it home, but we were so impressed with the experience that we decided to stay and eat in. Thank you for your time, and I hope to visit Einsteins again soon. Sincerely, King Zing"

"Einstein hasn't let me down yet, it's always busy and sometimes you have to wait a little longer than usual but for the most part everything is made on time and correct. If you're in the mood for a bagel or a sandwich give them a try"

"Food is very good. I love their pastries and bagels. Four choices of coffee. I usually cater with them but this time I had my order for dine in. Store needs a good refresh. Several ceiling tiles very damaged and some facilities issues around the building. Service is fine and I would love to give 5 stars but my dine in experience could be greater if they take care of this cosmetic issues. I believe owner or company fault, nothing crew team can do. Hopefully they can remodel soon, investment that we as customers would like to see."