Fielday School KinderCare

"We had a horrible experience with this daycare. This is day 2. Our 1 year old was left crawling outside in the play yard concrete crying with boogers going down her face, her face and clothes were dirty. The person that was "watching" the children had her back to the play yard and was busy on her clipboard. As soon as the baby saw me she cried a bit more then I noticed something black in her mouth. It was a wood chip that is in the infant/toddler play yard! Why do they have wood chips in the play yard if the children are crawling and constantly putting stuff in their mouths??? All the teacher helper said was "She cries all day and wants to be held" What??? Are you kidding me? This is a new environment for our child. Why wasn't she comforted and cared for? Then I proceeded to take the baby inside to wash her up and low n behold another wood chip was in her mouth. I was so LIVID but I kept my composure, got her belongings then proceeded to speak to whoever was in charge at the moment and it turned out to be the assistant director and she said she was going to take care of the situation. As that conversation was happening I pulled out a third wood chip! " Choking hazard!!!" The assistant director and the receptionist witnessed this whole scene. We came back because obviously we wanted to cancel our contract. We returned after a few days and sat with the Director Diamond and said we'd be charge for only one day. She was unconcerned and never once asked how the child was doing. As a matter of fact she was very ill and finally just now getting better after over 2 weeks. We called and waited for the refund that should have been around $600, after two weeks we were refunded $140. We are so dissatisfied with everything they stand for. This place is dirty, smells and the employees look so unhappy. We should have used our intuition as soon as we step on the property. I never give negative reviews but this business needs to be inspected by the state or Child Protective Services undercover ASAP. So dissatisfied. I hope this review helps you out as we are first time parents going through this daycare search. Thankfully we found another daycare which deserves a 5 star rating!"

"I had a little hiccup with the billing at first, but overall i LOVE this school for my daughter. I love that they have an actual curriculum in the classes and are focused on learning. They are always bringing in outside contractors to do special things for the kids such as the petting zoo where they brought farm animals, or water days where they bring the soak machines. My kids really have fun here and i love that i am constantly updated with pictures, what they eat, how much etc. The staff remains calm with my daughter when she is having an emotional meltdown, and they are always asking me ways they can help her which i appreciate. Diamond is always willing to work with me on the billing side of things and shes a great director. Rochelle, Ms. MJ and Ms. Kiara are all amazing. I truly don't know how they do it, but my daughter enjoys it here and we hope to be staying for a while."

"Our 3yr old has been in this facility for over a year now. We love this place and he is developing so much. The staff communicate daily and the place is very clean! We came from another daycare where our son was sick monthly almost and the communication was not as good. Since we started at this Kindercare, we have had NO sicknesses and our son seems much happier!"

"Nicole and the entire team are amazing! My 3 year old was struggling at another daycare when we decided to switch centers. From day 1, my daughter has loved this daycare, and has been thriving! Nicole communicates with me every day about the progress made and plans for moving forward. I am so thankful that we found a great daycare where I know that my kids are well cared for!!!"

"I do like this place but we have had our share of issues..such as being called 3 times about the wrong child but everything aside I have never felt uncomfortable leaving my son there. My son LOVES his teachers (especially Ms. Gladys) and has been there since he was 4 months and at 2 years old now he comes home having learned something new everyday and is such a social sweet boy (most of the time haha). They even started to help us potty train! we have seen 3 directors and several of our favorite teachers come and go and the director Nicole now is amazing! She is really accommodating and helpful. She genuinely cares about making sure that all kids in this center are looked after and needs are met. She seems to be making positive changes! Thanks to everyone there that have watched my son grow!"