Burger King 3830 Saint Rose Parkway, Las Vegas, NV 89044

"11 min. To get a simple whopper. They forgot my order even though the board said it was done. Looks like it was made by a 7 year old. No apology. Cook seemed confused as to what he had made."

"Leilani & Lexi were a power team. They have great customer service skills both put a smile on my kids faces. It was an easy and fast drive thru experience for my family and I. If there management actually sees this give these girls a raise!"

"Did a mobile online order because that's the only option it offered for the free whopper. Requested carryout. Got there and they didn't start making my order until after being there over 10 minutes. Missing the frozen come drink we ordered. Placed my orders on a tray. Requested that my onion rings NOT be put into salty bin or salty scoop to be used, asked for them to be taken straight out of fried basket. Twice they threw them into salty bin and used salty scoop. Then they just stopped working on my order. Told them I wanted my money back, Liz refused to give me a refund for the orders. Rubbery tried to pass off a small drink for the large we paid for. I said that's not a large size the guy lied and said yes it is. The so called manager Liz, grabs another cup and starts putting in cherry flavor. I said we ordered COKE NOT CHERRY. She aggrieved that the other one was cherry. I said we only had COKE NOT CHERRY. Then she purposely put it into a medium size cup and when I got back to the house my son said it wasn't a large either. When I told Liz that the guy lied and said the small was a large when I said that's not a large, she replied it was an accident he's only worked there 3 days. When there's 3 different sizes how can you mistake a small cup for a large. So what is her excuse, she's the so called manager and she passes off a medium for a large when I refused the small for the large we paid for. She also tried to make me leave without giving me our food or a refund. DO NOT RECOMMEND THIS LOCATION. AVOID AS MUCH AS POSSIBLE."

"This place is in a nice area and they refuse to have the lobby open ever. It's a joke. They say they need more people. Whoever runs this joint needs to be evaluated by the higher ups because this place should be fully operational. Even food spots on boulder highway have lobbies open.....No excuses"

"Not saying that this store is always bad (this was my second time ever coming to this location), but this was a horrible experience. The first time wasn't great either. We went at about 10 p.m., and for as long as it took to make our burgers they should have been hot, especially since the buns were burned!! The French fries had no salt and were just semi lukewarm...We won't be returning to this location!!"