The UPS Store 1001 South Marquette Avenue, Minneapolis, MN 55403

"I have gone to this store 3 times and they have been closed when they should be open. 2 in which they just decided to close early. In the end, stay away from this UPS store or you just end up mad! I have now decided after this 3rd time I will be no longer giving them my business. I have a business to run and ship often and need a reliable store."

"Arrived during the hours posted on the website. The lights were out and there was a paper sign with fake hours saying they had closed nearly three hours before."

"The UPS in Hilton Minneapolis is the worst customer service I have ever received in my life.The lady at the desk has no manners.Very unprofessional and obnoxious in my books and doesn't need to work in customer service.She has no place in meeting with people.Wish I could give 0 stars for her behaviour.The gentleman was professional and helpful. Update Post reply Thanks very much for your reply but my review was not surrounding the collection of my package but surrounding the attitude and behaviour of the staff member to which I don't think you zoomed in on .Nonetheless ,Thanks for the response."

"Have been calling for almost 2 weeks to locate a package. Does anyone even work here?!?! It rings for about 2 minutes and asks for a remote access code before hanging up. What is going on here?"

"BEWARE & AVOID, FRAUD! Not friendly staff (May) and an out-of-the-blue $7 charge for a “handling fee” for delivering my Amazon package to this UPS Store, despite my order being sent to the Hilton Hotel - UPS is making money fraudulently and without notice on Amazon deliveries to the Hilton Hotel - beware!"