Horizon Commercial Pools

"We are experiencing higher shipping cost $85 for chemicals one time delivery. We got cheaper shipping cost in Willmar compare to Hudson even we are closer than Willmar ---- Hopping to have improvement in this matter."

"Wholesale pool supply company. Very friendly, and knowledgeable. Good stock of items"

"Their employee parked right behind me, in the middle of the street. I asked him to move, as I now have a very important meeting that I'm late to, and he said 10 to 15 minutes. I said that doesn't work for me, please move. He threw his hands in the air, so I asked for his managers name. He screamed its on the truck. Not very happy, very inconsiderate employees generally are a reflection upon where they work."

"I can only speak in regard to the CPO class. I haven’t had any former pool training so I was a bit weary on the class. Jeff was a great instructor, and I felt very confident taking the test. Will happily be sending my team to test here. Thanks!"

"I purchased two skimmer lids from their website because it says the item is 7-1/4” wide. Perfect- I measured my existing lids and they measure 7-1/4” wide. What arrived were two lids measuring 7-1/2” wide, they obviously are too big to fit. This company won’t send me a return label to pickup the items and give me a full refund even though their website is inaccurate. The CS person said that the measurement is from the bottom of the lid, not the top which fits into the hole in the pool decking. How is a normal person supposed to know that? It doesn’t say this on their website and that doesn’t seem like common knowledge that the everyday consumer would happen to know. They want me to pay to ship these lids back as if I was somehow, magically supposed to know this secret information that someone in the pool industry would know. It doesn’t even make sense - it isn’t a solid, open measurement - there are plastic pieces shooting side to side so it couldn’t sit over piping anyway. Why wouldn’t you have multiple measurements listed on your product page? And how is it my fault that you have no additional information on your website? My order was only $40 - just refund me so I can move on."