FedEx Ground

"I sometimes have to go hunting at random units around mine for my package. Other then that it’s usually great service"

"I had a package delivered to my house that I didn't know needed to be signed for and I was gone for the week. And Matt called me on the phand we decided that I would go pick it up at their facility. Matt and the lady that was behind the desk when I got. There were very, very helpful and I appreciate it thank both of you"

"Why can I contact to actually talk to a real person? We recently moved and our driver continues to deliver packages to our old address despite many, many complaints and messages. If I could have a real person reach out to me it would be appreciated!"

"Fedex staff at the ground facility is utterly incompetent it seems... Delivery driver refused to put any info down on their sticky notes. AND ignored the one slip that authorized them to leave the package... Going as far as to remove said authorization slip, and removing said slips from further worthless sricky notes. Then when I tried to contact Customer service they were of absolutely no assistance. All their worthless representative could do was repeat in broken english "package will arrive by end of day" as if that answered my question... It also seems that they cannot follow directions, I asked them to knock on the front door of my house, not what is blatantly a door to the garage... evidently the driver didn't l, as no one heard it (thats assuming he really wven tried at all)... which is exactly why I made such a specification, as no one can hear when they knock on a door to the garage. Then, today, they didn't even bother trying to deliver the package and just drove right on by my residence. Fedex Tracking system is also horrible as well. It gives me conflicting info "Final delivery attempt made Tuesday at 11:04am", yet they apparently "attempted" to deliver the package the next day (Wednesday) and were supposed to deliver it today. And instead of leaving any info for where we may pick up the package, they have (apparently) decided to send my package back to sender, without even giving the option of an in-person pickup."

"My package has been in Willmar for 3 days which is a little over an hour away. Day after day tracking says it will be delivered by end of day and then nothing shows up. Tried to call, but it is impossible to get a real person. Daughter said she saw Fedex drive by earlier today. No idea what is going on, but we are going on 5 days late with no communication."