Big Ben Cleaners & Olive Street Laundry

"The best Laundry Mat, free dry Monday thur Friday from 10 to 4. Always has an Attented to help you out & keeps the place very Clean."

"It advertises free drying when you pay for washers, I have been coming here for a year and they were always good about putting in the quarters and about 6 months ago they stopped putting quarters in the dryers, I have had customers tell me I have to go ask for the quarters, I got there today at 2:30pm , washed clothes, put clothes in dryers and watched as 2 people that I have seen work there watch me put my quarters into the dryers and not say a word or try and put quarters in the dryers, If you are not gonna do as your sign says, then erase it"

"Took a huge amount of bedding in due to flooding and their service had it done by early morning the next day. All done well except a few comforters. They weren't clean. Nice people, updated 9/8/23 I went back to do some laundry on Labor day. There were no attendants. There are no vending machines except for a few laundry products. There is a convenience store behind the place but still! There are Change Machines and I needed about $60 in quarters. Only a few machines took credit cards but they were not working. They don't take bills. The machines are Small, Wore Out, Out Dated. I had to re-wash a couple of loads because they did not get clean the first time. Some machines were dirty. Sometimes taking your change and not giving the minutes. The patrons don't clean up after themselves. I picked up my fabric softener sheets that hit the floor and 30, or so others. Also I was loading a few machines in line with each other and these Rude people came in and rushed to the machines beside mine. Cutting me off. Other rude patrons that like to stand in your way. Fill up isles. I'm going to check out some other places. I don't like this one."

"Going to give it a second try! Wonderful response from the obviously caring owner...I didn't mean to not show compassion for the homeless plight...he may have actually been a customer but I feel you regarding the very real struggle people are going through trying to survive. You sound like a wonderful person and I will add, someone was mowing the grass when we got there too so I can tell you really care about your business! Will stop by one night this week since we're moving and don't have access to laundry and I'll give your little business another shot."

"So filthy!!! How can anything get clean in such a dirty place?! I have seen prisons with nicer facilities. Bathrooms locked, machines out of order and even the top loaders are 3:50. Water comes cold instead of hot, even if you press the hot cycle (at least in the top loaders). Honestly I will never be back here again. Very limited big load washers and most of the machines were so dirty I didn't want to put my clothes in them. Don't know how a business like this stays open. I guess lack of any other options, but I am willing to drive a couple of hours of clean areas, newer machines, bathrooms available, and reasonable prices."