Elite Exteriors Roofing & Restoration, Inc. 3026 Central Avenue, Hot Springs, AR 71913

"Had a great experience with Erik and Elite. They took care of everything with the insurance which was a lifesaver at the time. Gutters, roofing, and window work was done quickly and efficiently."

"Erik did an outstanding job. Estimate was on the mark. Quick quality work and cleanup. Used quality materials. Patched small area of rotted wood. Worked very hard to get best insurance payout. I could not be more pleased. I highly recommend Erick and Elite Exteriors."

"This is my 2nd review in this business page. The first review I left the owner called and blackmailed me to remove it. They were asked and paid to do roofing, siding, replacement of windows. They dropped the ball for nearly 6 months forgetting to send over correct documents to insurance for payments. We were called and accidentally attempted to collect from our family for months because they had the customer information mixed up. They were sending wrong information over for months. Toward the end of the repair work months later the owner showed up at our residence and threatened to PUT A LEAN ON OUR HOUSE due to payment. In reality his team had forgotten to send over the final paperwork so they could be paid by insurance. They were paid out money same day they finally sent over needed information to insurance. Roof had to be fixed twice, gutters were left behind including nails and parts. They used 6 inch screws to replace our siding, nails so large they stuck out on the other side of the wall. The only work done properly was the windows that they sub-contracted out through someone else. Go through the reviews and read the bad ones, the owner argues and slanders bad reviews. EDIT. Once going into the building to pay them Ron proceeded to get loud and argumentative. Cursed, called names. Threatened to fight my husband. (please look up owner Ron Rollins incredible scary tract record) I have video footage of their owner Bridgett Collin’s removing my phone from my hand once I began recording his behavior toward us. If you have an personal concerns please email me. I’ll provide videos of this scene + of their work completed."

"Awful experience. Overwhelmed sales team out doing bids to take in work that’s too much for their store to actually complete. No one in office to respond to questions and concerns. No contracts to be provided. They will state your insurance will fit the total bill, however you won’t see a bill. Once work is complete they will assume your take responsibility for the bills and proceed to collect from you instead of your insurance. They will show up at your house and place of business to attempt to collect payment they reassured from the beginning they would receive from insurance. This place of business requires good google reviews be left or else they will refuse to complete work jobs. Call around and seek individual places to do your business instead of going with this location to get all your work done."

"Elite did a great job replacing my roof , gutters, screens and vents . After the hail storm! Took a little longer with all the other damage across the state. But, it’s all finished and looks amazing! I will highly recommend Chris Payne as your contractor for any project! I will miss his visits and text ! Thanks Chris."