Allina Health Piper Building Pharmacy

"Parking was difficult to find. Had to park across the street in the hospital ramp and walk over to the Piper building. My doctor’s office was not listed on the floor registry upon entrance of the building. Wasn’t sure where I was going."

"2.5-3 year constraction sick of it. No parking for pharmacy to pick up meds. Constraction equipment is allways blocking a view to get out of there. Hazard condition for drivers. Everyday new barricade setup. City of Minneapolis do not have enough paint to refresh trafic lines. Everybody drive how ever they want. Traffic lights not calibrated and regulate properly. Nightmare."

"Hospital staff are really nice, the neighborhood it's in, not awesome."

"I will literally ever come to Abbott Northwestern Hospital ever again. After waiting 4 hours to go into surgery and finally being discharged I’m notified that the valet locked my keys in my car. Great. Then security comes and gives me a waiver to fill out removing them of liability if they damage my vehicle while trying to get it open. I explain that I’m not comfortable signing something if it’s their fault my keys were locked in. He tells me, “Well I didn’t lock your keys in the car.” What? So a “higher up” comes with the worst attitude telling me, “It’s just a signature. If you don’t sign that I can lose my job.” As I’m asking him about why I would have to waive liability this man is making all kinds of noises, blocking out any of my words in a childlike manner and simply walks out of the door and makes his way back into his security vehicle. Beyond disrespectful. Some doctors and nurses have been at my wheelchair side the whole time, completely blown away, nearly in tears on how I was just treated. Fresh out of surgery and still in pain. His demeanor, tone, and overall attitude was absolutely disgusting to experience. At this point I’m ready to switch oncologist and everything, just to avoid coming to this hospital ever again. I swear some people will really treat you as if you’re just some type of irate, uncooperative, hard to deal with person of color for simply trying to ask a question. (I was none of that btw.) I guess Security Robert Buffie’s fear of losing his job was more important than simple patient care. All of the staff around also found it unfair and unbelievable not only of his behavior, but that I would have to sign anything removing fault from them, for a mistake they made in the first place. I’ve been here since 11am. It is now 8pm and I’m just now notified that my keys were locked in. I’m over today."

"All the nice, hardworking staff that help you right when you walk in left. Once I called two weeks in advanced just to make sure my Rx would be prepared before I left town, they gave me a date to pick it up. When I came to get it, they informed me that it would be another few days…. Another time, I stopped in just to see if they had my Rx or if I needed to contact my MD. An older gentleman was just so disgusted with me for asking a question. Clearly HATED me. The nice hardworking staff member even noticed it. When I mentioned it “hey I’ve been coming here for 12 years and that guy was really mean…” the main pharmacist told me to go elsewhere. Will do!"