Central Transport 6501 Sloane Drive, Little Rock, AR 72206

"we have had several things shipped through here. We recently had a pick up. We called and discussed the BOL with them, they said the class does not need to be filled out. Turns out it does or they charge you a extra fee of $35.00. The product was picked up on Monday, called for pro# and pay. They said another order was picked up but not our order. I have been trying to track down our order. Turns out they did pick it up on Monday, I found that trough a email with the BOL on Thursday they have had it since then. Nightmare, then I had a extra charge for it being a farm which it is not. They said they will take it off. They just changed the extra $125 farm charge to $125.00 residential charge. Be aware you get a quote they get your product you are at there mercy. By the way there is a fee of $50 dollar for every day they store it. So It has been at their warehouse most of the week. No one called and emailed that it was picked up even though it was on the BOL. Will never use again."

"Poor driver on 221061. 6/30 he parked right in the middle of the driveway of a business. He walked nextdoor for lunch. When the driver returned an older man asked him to park on the side or in a better spot. The driver almost assaulted the old man. He was yelling and screaming and cursing. We almost had to call the Police on the Central Transport driver."

"Central transport was responsible for delivering my packages via lift gate service to my residence between April 15th-20th. However those dates came and went, after multiple phone calls in which most of the time it rang for along time and then someone picked up without answering and hung up, many emails that weren’t informative, they finally advised me they wouldn’t know when they could delivery it, but gave me the option of driving to Little Rock. Even though it is over an hour away from me, I opted to go get it at the Little Rock distribution center, as it was now May 4th. Upon getting it, the packages were open and extremely damaged, the pallet looked like it was dropped off of a loading dock. I drove home opened the packages and realized I was missing some parts. I called Central Transport the next day got hung up on multiple times/ waited on hold for over a half an hour to get hung up on again, the manager informed me it was still there. I then drove again over an hour to get that package. The box was extremely damaged and the contents were damaged as well. The manager at the distribution center stated it showed up to their dock that way. I could’ve denied the packages, but what I ordered is sold out for the foreseeable future. I am highly dissatisfied and disappointed with this company and I will never order anything that uses them again."

"My freight has been at the terminal for 9 days now. I am 37 minutes away. They don't answer their phone, I get on hold and get hung up on. I finally talked to a person, they could not get anyone at the terminal to answer the phone either, and they could not tell me why they've had it for 9 days without any attempt to deliver it. The absolute worst service."

"DO NOT ship your freight with this company. If you make a simple mistake on the address, be prepared to be racked over the coals financially. I scheduled an item to be transported from California to Arkansas. I paid approximately $150 for the shipping. I made a mistake on the address, which I caught after pick up,and they were going to charge me over $154 extra. Total cost over $304. The company I used for the quote was able to reduce the cost drastically. I will use the quote company again, but I will NEVER select Central Transport for my shipping needs. First and last time using Central Transport. Do yourself a favor, use another company and pay the higher price, rather than to deal with these pick pockets and crooks!"