Trinity High Rise Apartments 2800 East 31st Street, Minneapolis, MN 55406

"Since I have lived in this building, I have had a mouse problem In the last couple of days, I have even captured 2 mice. I have constantly reported this. I have had people come and look at the problem, but nothing has been done to stop the mice from coming into my apartment. Also a suggestion: A bulletin board on first floor showing where different areas/ rooms are located throughout the building. When I suggested to manager, she said that this has been suggested and we will be getting it. That was over 6 weeks ago. How long does it take to get the board? Another, how can we get rid of dogs barking and running loose in the hallways?"

"my complaints about redicent in 415 in midnight noivse got no feedback so although she is quieter I don't know what was done. so I can't have a positive response since I don't understand the situation these requests for feedback abou tthe antennea have nothing to do with me. I think the management has to reminder people about the lease rules more often about noise and the operation of recylcing etc."

"This used to be a nice place to live, now it is a broken down ghetto and nobody seems willing to do anything about it. We have long standing maintaining issues, the elevators and entry system are constantly having breakdowns, pest problems, indifferent management…"

"(1) COMMUNICATION. Trellis management knows how to acquire buildings for low income housing and in that regard is providing a needed service. However, Trellis still doesn't know that it MUST communicate respectfully with the residents and provide a means for residents and activities director to communicate. Trellis FAILS this. We don't need a useless TV in the exercise room. That TV should be in the lobby, above the fireplace, where Trellis/Trinity and the activities director can post notices and updates and calendars for the residents. (2) SECURITY. Trellis should have built security into Trinity Apartments when it was rehabed instead two years after the fact. That shows poor planning, foresight, insight into people's behavior, understanding of this neighborhood, and caring for this vulnerable community. You should've secured the kitchen separately so residents could use the community room. (3) PATIO. Overheated in the summer because it lacks shade. You need to put something in the rafters above the gas grills to provide shade in that area. The umbrellas are useless because it takes two (2) people to open them. Also they don't tilt so when the afternoon sun hits they don't provide shade at the tables. And they lift out of the tables in heavy winds. Same for the back tables. And no one uses the expensive gas grills. All-in-all poor planning. (4) VISION/SUMMARY. I think Trellis lacks overall vision. Apparently Trellis believes all it has to do is provide little boxes for the low income to live in "independently" and prefers that the low income residents be invisible. If Trellis was a for-proit corporation I think it would be in trouble."