Hy-Vee Pharmacy

"Some items are not available, like blood pressure cuff (manual/digital). Good customer service. It has Starbucks inside."

"This pharmacy is a total joke, employees are completely incompetent. Had 4 orders in a row screwed up. Been given wrong med, been given expired med, delays with deliveries, and even after confirming the med is in stock finding out it is in fact not!"

"There is a staff member working at the pharmacy who I always have extremely poor experiences with. She never wears a nametag that I can see, but she is older (50's, 60's maybe?) with graying blondish hair and glasses. Her attitude is one of the worst I've experienced in customer service. As someone who has worked almost exclusively customer service positions throughout my life, I understand the frustrations that can come with dealing with the public, however this woman clearly hates every single person and is additionally horrible at her job. She will insist that you don't have prescriptions ready when you do, and it takes persistence to get her to realize that she was wrong and that the prescription exists in the system in the first place. Despite customers remaining polite consistently, she is rude, rolls her eyes, and becomes exasperated at every single thing customers say. I somehow am always unfortunate enough to have her as my cashier when I go to pick up prescriptions, and just about every single time she gets something wrong and I am greeted with hostility. I know several other people who use this pharmacy who have noted similar experiences with her and she appears to greet every customer with pure contempt. I'm honestly surprised she has continued to hold her position."

"I do the online grocery pickup once ot twice a week here and everyone is very friendly/helpful. I did have to reschedule my pickup for the next day recently due to only one employee working the aisles online. I totally understood and didn't want more pressure added to their day, so I just came in the next day. I appreciate them offering the pickup service and will continue to use it! I enjoy the Asian food at the Grille as well and the very friendly service in the deli. I like the layout of the store as well. My only complaint would be the smaller selection of items, which is understandable since it's a smaller store. But they tend to sellout of things faster due to that. I've only ran into that issue a couple times, so no big deal!"

"Not a horrible store. They don’t enforce the mask mandate, I’ve seen countless adolescents walking around visibly enjoying their refusal of cooperation, no employees approached them either. Food in the “grille” area is below average. Chicken was so dry there wasn’t chicken meat left behind the skin. They offer normal hyvee sales, but overall not satisfied with service. There is although, a fabulous employee who I believe runs the meat department, he is great."