Arrive At Medicine Lake

"My partner and I scheduled a tour via a link that Molly sent. We scheduled for 11/24, the day after Thanksgiving. We were surprised they were open as most other leasing offices were closed. We received an confirmation email and Molly herself confirming the time and date. She later followed up the day before and the morning of the scheduled tour date, which I confirmed. When we arrived, we had no way in and there were no prior directions on what would be needed from us to enter the building. Thankfully a resident let us in. When we arrived to the leasing office, there was a sign that the office was closed for Thanksgiving. We decided to sit and wait as we had been in contact with Molly about this scheduled tour. After 15 minutes, we tried calling the number that Molly provided in our previous emails and unfortunately received an automated message that the office was in fact closed for the Holidays. We left and when we emailed Molly explaining our confusion, were met with no response and there has been no follow up from the leasing office or any leasing agent. We understand mistakes happen, but it was the lack of communication and acknowledge of their mistakes afterwards that has convinced us to look elsewhere."

"I applied at stone creek they gave me the tuna around for a month than denied the application. There communication is horrible they don’t respond to phone calls and you can’t get in touch with any one in the office they held my deposit money for 30days than told me they did not now Corperate number. I have still not received a refund yet it looks like I will be filing a civil suit I would not recommended living here nice apartments but management / leasing is horrible and there over priced for apartments."

"I was skeptical about moving here because of the old comments, however we made the best decision moving to this condo. The facilities are in perfect condition, Jaida's attention has always been excellent and it has been important for our family to have her at all times. Plus Medicine Lake is a very beautiful place, conveniently has 2 beaches, and is close to the building. We plan to make this place our home for many years."

"Be aware!! They are scamming you out of money and price gouging!! I inquired about availability of an apartment I was looking into at stone creek. After contacting them and attempting to set up a tour, not even 2 hours later that same apartment was listed for $150+ extra per month. This is not the first time as a few of my friends experienced the same thing when looking for apartments here over the last few months!"

"If I could give this place 0 stars, I would. Read the one star reviews and BELIEVE THEM. Do not spend your money here!!! I hate sounding like a Karen but this place has the WORST management. Janessa is awesome, all other employees are worthless. The worst customer service I’ve ever received. I asked about the timeline of when the tile and trim in the entryway is going to get fixed as it has been unfinished for weeks. They could not give me an answer. I asked when the enormous hole in the ceiling would be fixed. They could not give me an answer. I couldn’t even get an educated guess of when it would be done. The blame just gets passed to the contractors or the maintenance staff. While the tile and trim sit there half done, the pop machine that was originally in the entryway is now right in front of the elevator area which is already small. It is nearly impossible for someone in a wheelchair to access the elevator, but no one is moving with a sense of purpose to try and resolve the issue or finish the project. It is embarrassingly filthy, and the staff would know that if they would just take a simple walk around. Upon moving in, our vents were as pictured. The maintenance worker came one month after we moved in and said he would wipe them down but that’s it, so I just ended up deep cleaning them myself. My bathroom, light fixtures, and appliances were also full of dust and dirt upon moving in, again I cleaned them myself because I wanted it done right. The parking garage is COVERED in dirt and grime and always has piles of garbage in it, as well as mattresses, couches, and other large furniture and appliances just laying around. Not to mention my parking spot that was originally assigned to me was assigned to someone else a week later and I got moved to a spot farther away from the door??? There is a perpetual smell of marijuana which management has combated by posting a sign in the elevator asking people to stop smoking weed… very proactive… The mail gets dropped off in a common area where anyone has access to it, there is no mail room. Management has said that there will be one coming soon but there has yet to be any progress on any sort of mail room. I had a package get stolen and their response was “it probably got dropped off at the wrong place”. HUH? $2100 a month and THIS is what I get. I will be moving out ASAP. Don’t waste your money here."