The UPS Store
About the Business
The UPS Store at 300 South Rodney Parham Road in Little Rock, Arkansas, is a one-stop shop for all your shipping, printing, and small business needs. Whether you need to ship a package, print documents, or even set up a mailbox, The UPS Store has you covered. With friendly and knowledgeable staff ready to assist you, you can trust The UPS Store to provide top-notch service for all your finance and store needs.
Photos
Location & Phone number
300 S Rodney Parham Rd #1, Little Rock, AR 72205, United States
Hours open
Monday:
7:30 AM - 6:00 PM
Tuesday:
7:30 AM - 6:00 PM
Wednesday:
7:30 AM - 6:00 PM
Thursday:
7:30 AM - 6:00 PM
Friday:
7:30 AM - 6:00 PM
Saturday:
9:00 AM - 3:00 PM
Sunday:
Closed
Reviews
"The “manager” is rude and does not need to work around customers. She has a nasty attitude and refused to let me speak to her manger or someone over her. They refused my return even though I had a label. Won’t ever be returning to this location"
"They only hire bottom of the barrel here. We avoid this location, even though it's closer, in order to not have to deal w/ the employees at this store. Just look at the other UPS store locations reviews and compare those to this one. Furthermore, they don't have the ability to QR CODE scan for a package label. Instead, they request you use their printer to print the label, which costs money. The other UPS stores in Little Rock, have this ability. 1/10 do not recommend. Save yourself the headache and go father down the road on highway 10 or the one in chenal."
"When did UPS start requiring an ID to ship a package? I have been to this location many times and was never asked for an ID until today. I was only told that this has been a requirement since 2009. Well, I have been to this location a number of times after 2009 and was not asked for an ID to ship a package. Without a good explain of why I needed to show an ID to ship my package, that I am paying them to ship, I left and went to the Post Office and shipped my package and at reasonable rate!!!"
"The employees here are unprofessional that lack proper training. Came here for an international delivery and none of the employees were familiar on how to deliver an international package. One of the employee stated out loud he was not going to help with me with my request. Update: Wrote an email to the email that was provided. The solution for the manager or owner was to come back to the store. I'm definitely not making that mistake again. My recommendation is to find another UPS location. Do not go this UPS."
"I just wanted to do a quick Thanks to an employee at this UPS store. Annie, thank you for listening, thank you for validating my concerns with the store in Benton Arkansas, they seem to not know what “FOR INTERNAL USE ONLY” regarding AMAZON returns means, nor how to treat their customers with professional service like yours. Because of Annie’s ability to listen to me, help me with my package without giving me a negative experience like I had at the Benton, Arkansas UPS store, I will continue to use the store as my preferred store when I’m taking not just my Amazon packages and I need to return a package, but for my once a month packages to my grandchildren in California and Texas. Annie, you’re on the ball. I forgot my phone, she was at the door, greeted me, and said “Ma’am here’s your phone”, went back to help the next customer. This is a type of customer service I expect when I go to a UPS store. Annie, you earned my customer loyalty."
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