WEX Health Inc.
About the Business
WEX Health Inc. is a global commerce platform located at 700 26th Avenue East, West Fargo, North Dakota, United States. They offer a range of solutions to help businesses save and modernize with fuel cards, driver support, and fleet solutions. With WEX fuel cards that can be used at most gas stations and charging locations, businesses can combine GPS vehicle analysis with award-winning support to automate expense tracking, earn rebates, and reduce fraud. WEX also offers exclusive discounts on products and services for businesses, actionable insights on fueling and driving behavior, and 24/7 emergency services for drivers on the road.
In addition to fuel card solutions, WEX provides employee benefits administration services, including HSAs, FSAs, and COBRA. They offer customizable and integrated benefits administration and enrollment solutions to help businesses optimize their benefits platform and operations. With WEX, businesses can boost revenue, reduce risk, and go digital with their business payments, including virtual cards and world-class payments technology.
WEX also offers fleet management tools and services for various industries, as well as commercial payments solutions for financial, HR, insurance, and fintech organizations. Their cutting-edge digital platform simplifies business payments, while their suite of payment management tools is designed specifically for the travel industry. WEX is committed to fostering diversity, engaging in sustainability, and driving effective operations in the communities they serve.
Overall, WEX Health Inc. provides specialized solutions for employee benefits, fleet mobility, and corporate payments, with a focus on innovation, creativity, and customer care. Businesses of any size can benefit from WEX's range of solutions and resources to simplify running their operations and drive growth.
Photos
Location & Phone number
700 26th Ave E, West Fargo, ND 58078, United States
Hours open
Monday:
6:00 AM - 9:00 PM
Tuesday:
6:00 AM - 9:00 PM
Wednesday:
6:00 AM - 9:00 PM
Thursday:
6:00 AM - 9:00 PM
Friday:
6:00 AM - 9:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"Most difficult HSA provider I’ve ever dealt with. Trying to get a non pharmacy medical expense approved takes too much effort to even be worth trying."
"FEES. regardless of your account balance they deduct $3 junk fee from your each month. Transfer and they hit you with a $25 dollar fee. Called customer service and when I asked about the statement she said she didn't know what they look like because she doesn't have an account. Apparently their own employees don't use their services."
"Three weeks to respond to an email about benefits that expire in less than a month (I’m new so I didn’t have all year to reach out). Over an hour on hold and still no answer and suddenly can’t login."
"Absolutely the worst service I've ever run in to. No one and I mean no one is on the same page at this ZERO rated FSA, HSA and COBRA administrator. I swear they all work in their mother's basement on a rotary phone and have dial up to attempt to rectify account issues online. A system full of multiple password accounts, endless input errors on their part and website Gremlin's at every turn. AVOID!"
"Had a dependent care FSA through my work with WEX and what a nightmare! Not at all worth the hassle. While trying to get reimbursed with the money I contributed to this FSA for daycare expenses I paid out of my own pocket, three different reps told me three different ways I needed to fill out forms to get the money out of my account back. Once I finally got my money back, I received an email notification stating my claim had been denied and when I called about it, they said I owed them $350! Even though they already had a receipt on file showing I had paid over $4000 out of my pocket for daycare expenses attached to a claim worth less than $900. I am out of patience for this company and will never contribute to an HSA/FSA through them ever again."
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