Black & White Cabs 3523 Asher Avenue, Little Rock, AR 72204

"Called to get a ride and was told 30 min gave person address and all the info they asked for 30 min later no cab called back a new person says they didn't get address but they recited it to us to make sure during the first call went through it again gave info said we would get a call from driver 20 min later no call so called again and again said they needed info again so at this point we told them to forget it that we would just call a Uber so we did 15 min later had a Uber so just my option don't use cab companies. Also if I could they would get a negative stars."

"There was no central number to call. My order was transferred all over the US to call centers in several different states. When they attempted to call me, my phone couldn't recognize the phone numbers and listed them all as SPAM. Black and white cab left me stranded at a restaurant for over 4 hrs, making me think they were coming and in actuality they cancelled my order because I didn't answer the phone. Absolutely the WORST customer service. No empathy, no care. They never apologized for cancelling my order. You cannot depend on them for an unplanned ride! There needs to be a centralized phone number that you can depend on your phone being able to recognize. Remote workers should be able to indicate they are calling all from the same number, no matter what state they work in."

",no problems. Right on time !"

"Took so long. I don't think they every called back, I ended up cancelling"

"Wouldn't pick us up in an emergency. Terrible customer service"