Arrowhead Boat Sales

"This review does not reflect the sales team at Arrowhead. Taylor was my sales person and he’s been fantastic to work with. This is entirely focused on the service department. Since buying my boat 2 years ago I have used arrowhead for all services necessary. Most recently winterization and de-winterization. This past weekend I picked my boat up from the dealership, and planned to take it out and enjoy the lake. 5 minutes after getting on the lake I was surprised to have engine overheat codes as well as smoke coming from the engine bay. Upon inspection I was made aware that a crucial step in the de-winterization process was missed, they neglected to open the raw water intake valve. This lead to the impeller being shredded and engine overheating. My frustration really kicks in when I get a call from the service manager simply saying “sorry for our miss” but that it was fixed and ready for pickup today. When requesting the oil be changed (as it should be after overheating). I was told they would “split the difference with me. I will be using a new location for future services to say the least."

"Just purchased R5 surf and had a great experience. Taylor is very knowledgeable and service oriented and goes above and beyond to ensure you know how to use the boat and even helping with surf instruction! Will also did a great job with delivery. Thanks"

"Came to buy a new Wake Surf board. They have a huge inventory and Taylor was very helpful. Highly recommend!"

"Caused more damage on my boat than fixed. Lost my fresh air exhaust, cut the wires for the back radio, punctured a buoy, and of course denied all of this and sticking us with a large repair bill. And the service manager Brian, is always “at lunch” if you call. Be prepared."

"We bought a used speedboat from these people and they have been fantastic. Taylor Overton was our salesperson, and we cannot say enough about him -- we are over 1300 miles away, and Taylor sent us numerous pictures, did a FaceTime test drive, and helped address minor issues with the boat. He saw us through the sale and even after he made the sale he was very attentive as we tried to figure out shipping. He even found a spot where we had overpaid a bit and made sure that was corrected. Thank you Arrowhead and Taylor."