Allina Health Urgent Care – Coon Rapids

"I booked online and wait time shown there was 1 hour 16 minutes. I spent half hour at home and ran for clinic. My kid was supposed to be seen after an hour and so. We waited for an hour in waiting area and then we were called to be seen in the exam room. it's been now 3rd time we had to wait for so long. I waited for 2 hours in exam room and went to ask someone what was going on since no one had come in. They assured me my kid will be seen soon but Dr came after 1 hour. My kid was seen almost after 4 hours of waiting. This is ridiculous. Wait, time in urgent care doesn't have to be this long. This is exhausting especially when you're with kids."

"I was treated quickly and with care, my pain needs were addressed and taken care of. I came in with pain 9/10 and left 4/10 after nursing interventions and doctors orders. Dr. Alm is very knowledgeable and made me feel like I matter and nurse Mari and Ally were compassionate and professional. I didn’t even feel the shot! I had a positive experience. Thank you Allina urgent care!"

"Dr. D. Meyer is the most incredible human being and medical PROFESSIONAL I've come across. He should be teaching other Urgent Care and ER doctors what person centered, non judgmental, culturally responsive, medical care looks like. My friend felt valued, respected and heard for the first time ever by a doctor. When someone is battling addiction, it's hard to seek medical help due to fear of judgment and not having concerns taken seriously. Dr. D. Meyer was direct, thorough and professional."

"The virtual wait list was amazing. Especially for young kiddos. You get updates about your spot in line as well. I was able to get our groceries while waiting and had very little wait time once we arrived. Everyone was so kind and personable!"

"Went there 8/31 and was in an exam room at 4:45. By 6:00 I went to ask someone what was going on since no one had come in. They assured me I was next. By 7:30 I went and asked that they refund my copay so I could go home, I was told the doc had my chart in hand and I was next. By 8:12, I realized the clinic was closed and they'd forgotten all about me. No one wants to return calls to talk about it. I had a follow up appt scheduled for tomorrow with a doc at the clinic and they called to cancel that today saying no new patients for that doc. I'll continue to try and reach someone about this. Not right."