M Health Fairview Urgent Care - Edina

"Urgent Care was not open on a Sunday. How can you call your clinic an “urgent care” if you’re not open on Sunday? And this is after I was directed to this location from the Fairview Urgent Care in Bloomington for an Xray because they didn’t have a technician available on a Sunday."

"Doesn't matter when you show up...just tell em you're dying otherwise they'll keep pushing your appt back. 3 people in front, 45 min wait...hour later, told another 1.5 hours and tough luck."

"Dr Diane Samson didn’t listen to patient - wanted to prescribe pain meds that patient just told her she already had plenty of because she wasn’t taking them as they didn’t work. Dr also refused to consider testing (a simple blood test) for a condition that patient had precise symptoms of. This was our 2nd trip to this urgent care in 3 weeks. They seem to want prescribe pain meds whether you want them or not and send you on your way. Also expect a very long wait to be seen. UPDATE - the patient DID have what she suspected, was listened to and treated properly at HCMC, and with proper meds is recovering."

"Called M Health to try to find out wait times at the urgent care 7:15pm on Friday. They said they had no way of connecting the call, but checked wait times and said it was really quiet. Hustled in with my daughter to get her checked for an ear infection just to be told the urgent care was at capacity for the day. No one person in the waiting room, just two people at the front desks hanging out. Photo is of the parking lot as I left at 7:30p. What a joke."

"THIS IS NOT AN URGENT CARE CLINIC! Dr. Brett Adams apparently uses this time to catch up on paperwork. Not a single person in the waiting room nor a single patient in back- but they are at “capacity” over two hours before closing. Dr. Adams said we needed an appointment (NOT URGENT care!) but it’s not possible to call or get an appointment online. I will be putting in a formal complaint with the state and with CMS regarding potential fraud. My wife and I have been moving all care to Hennepin already- I recommend staying FAR away from M Health"