Plymouth Psych Group

"Therapist/client trust was zero. Bad experience I inquired at Plymouth Psych for an evaluation, plus counseling for trauma, anxiety and neurodivergence I was led to believe there was capacity at Plymouth Psych to help with all those things. Visit #1- I saw the practitioner for 45 minutes, and it was obvious the time frame more important than I was. I felt the evaluation was incomplete, rushed and impersonal, and scripted. A medication was prescribed "shotgun" style (we'll give you something to calm you down and check the results later). When I asked about getting counseling support, I was immediately referred to a outside agency for DBT (I came in wanting a personal therapist) I went home with a prescription based on a rushed, distracted, 40 minute conversation, no therapy support, and a feeling that I was an interruption to the beginning of the practitioners weekend Don't go here if you want to feel human, or cared for"

"To echo what others have said, it is Impossible to get my medication. I usually have to call 2-3 times on top of an appointment. Plus, the Doctor I'm with hasn't been very helpful in getting me my meds on time. Definitely don't recommend if you're looking for someone to prescribe your meds."

"My son and I have worked with both John and Gerard. Both are great! Easy to get in, unlike other places."

"It's impossible to get ahold of them to reschedule or schedule an appointment. Then they charge you like $80 because you couldn't show up. Withdrawl is not fun. Won't respond to emails or text either. You'd think they would at least put you on hold if the receptionist was taking to another client."

"Having to drive there more than twice to get my prescription refilled was very unfortunate. (Over the phone, it appeared the front office workers did not communicate with one another at all. The first time I drove there (after the first phone call), was 2.5 weeks before my RX would run out. They said they would work on it. I then talked to someone on the phone two days later, and they said they had already sent it to the pharmacy that day. I called a few days later, and they said they hadn't sent it). So, I had to come back the day before my RX would run out), in true emergency timing. Figure out that inter-offiice communication, please. Very frustrating."