Southwest Eye Care Belle Plaine

"Concise and thorough always informing me of different aspects of the exam"

"I don't know if doctor Chad was having a bad day or what but he made my kid cry within 5 min of seeing him. Very harshly and rudely lectured her about her possibly not being responsible for contacts. The whole reason we made this appointment was for her to get contacts!! He knew nothing about my daughter or how responsible she is. He made a random assumption about her and went off. We didn't even finish the appointment she was so upset. We have never had a professional speak to us like that. We left with her in tears. Never gonna back!!"

"Very nice staff and really clean office. They are very personable and caring."

"I felt very appreciated to be there. From the moment I walked through the door, the team made me feel like I was their only patient of the day. The eye doctor talked to me like I was a friend, made me feel very welcomed. She took time to explain issues with me, I felt very comfortable. Trying on new frames was lengthy - so many choices! But patience was on their side, and they really helped me to decide on which pair was best suited for me. I can't imagine anybody not giving this clinic a five star rating!"

"Staff were very friendly and helpful. There was a brief mixup with insurance and billing but it has been resolved. It took 3 weeks to get my glasses, seemed like a long time. But now that I have them, I'm very satisfied."