Ghan & Cooper Multifamily 101 North 11th Street, Fort Smith, AR 72901

"This company just took over management of the apartments I have been staying at for over 12 years. It's only month 2 and I get a three day pay or leave notice for "unpaid rent" My rent was dropped off on time. I have never missed rent in the 12 years I've been here. They don't offer receipts for paid rent, they offer drop boxes or pay online for an additional fee. Kinda shady practice if you ask me. I called as soon as I found the notice. I was told to call back the next day. I call back during their posted office hours today (the next day) and can't get ahold of anyone. The person I'm supposed to be speaking to has a full voicemail box so I can't leave a message. The main office isn't answering their phone. I don't know about anybody else, but I can't afford to pay double rent, especially in this economy. So basically I'm facing eviction from my home of 12 years because they lost my rent payment and don't offer receipts? Avoid this company. On a side note, I love how all of the good reviews are from employees of the company and not actual tenants. Update: "Evening. We always suggest to residents to open your on line portal and pay through It. Then there is no discrepancy. If you email or text your manager, they will gladly re send you the link that was provided when we took over. Thank you and sorry for the inconvenience Mr. Pupper." So I have to pay EXTRA for proof that I paid my rent? I have to pay EXTRA for a receipt? What if I'm working a minimum wage job and can't afford that? I get no security in the fact that I pay my rent? Once again, Shady. Update: They seem to think they can just take tenants personal property without a court issued lean. Based on Arkansas landlord and tenant rights a landlord cannot take a tenants personal property without a court issued lean unless it is abandoned property. They seriously need to hire better property management. I'm getting away from them as soon as I can. They are SUPER shady. Good job ghan and cooper, you're losing a long term tenant."

"I have worked with Ghan and Cooper over 2.5 years now. They are amazing, they care about their employees and their residents. You could not ask for a better company to take care of you!!!!"

"I've been with ghan and Cooper multifamily Corp maintenance for 2 yrs now. It's been a great place with great people to work with. Kathleen and the managers make it a family. Thank you all for your hard work."

"Just have to say, Kathleen is the best in the world!! She always going the extra mile for her tenants and employees!! We love working here at Ghan&Cooper multifamily and we love working for Kathleen"

"We absolutely love Ghan & Cooper! Kathleen has went above and beyond all of our expectations, We sure do appreciate her! Thank you for all that you do ♥️"