HealthPartners Riverway Clinic Elk River 530 3rd Street Northwest, Elk River, MN 55330

"I arrived 20 min late. I was not able to be seen for my preop which obviously i need to have surgery. All i needed was a weight and labs. I was late and even though it was through no fault of my own, I get it that I was still late. No sympathy. She could care less. The issue was when I left. I was looking around for some information, and I notice the second I walk away she turns to the receptionist next to her and immediately they start gossiping about me. How unprofessional and tacky. I'm glad I moved 5 days ago. I'll never come back to this area and certainly not this clinic."

"Love my doctor..but scheduled a mammogram for 740 am..they don't open until 745am...then want you to come 15 minutes early to check in..lol"

"Urgent care Elk River. Had to wait in doctors office for 40 minutes after getting blood pressure etc. This after scheduling online for the... Save my Spot... which was 1 hour and 6 minute wait time at the time... I showed up on time and then had to wait in the doctor's office for 40 minutes. Ridiculous. Total time for doctor to enter the room from the time I walked in the front door...1 hour Apparently the only thing that Save my Spot accomplishes is getting you into the doctor's office faster, but then you just sit there ....forever."

"Jenny Enstrom has taken care of my family for 20 years. She is kind, compassionate and truly cares about her patients. We are blessed to have her on our team."

"Annis clearly doesn't like her job in lab, so crabby! She literally grabbed the paper from me as I was still writing, then said "we need your birth date". I said, " yes, I'm still writing". She took it, said nothing except "do you have respiratory symptoms" and "ok, you're done". I asked when I'd get results and she said "I don't know. Probably 3-4 days but don't quote me"."