Essentia Health-West Fargo Clinic

"Terrific doctors and nurses. Very attentive. Listened to me. I felt like I was their only patient."

"Dr.Neubauer is the absolute best primary doctor! She listens, makes you feel so comfortable and safe, even if I sound like a hypochondriac sometimes, she's always willing to do what it takes to ease my anxiety."

"Brought my daughter in to the walk in to be seen cause shes sick. Because she had symptoms they made us go sit in our car to wait to be seen. How is this even professional? I'm not impressed with the care we received"

"My primary care physician is at this clinic. I've also had to go in for blood work, blood pressure checks, flu shots orientations, etc. The wait time is almost always under 10 minutes and the people here are always very nice. Any bad reviews from here are probably due to special circumstances. I've been going to this clinic for over 6 years and never had a problem."

"For years my family has preferred Essentia over all others for many reasons. This was the first bad experience i have ever had with them. My ex tested positive at home for covid. He asked for a ride here because he was in no condition to drive. He told the receptionist that he needed a covid test and she said "I'm sorry, we no longer do walk in covid tests. You must schedule them online." Seeog the confused and feverish look on his face, i intervened and said, "he needs to see a doctor because he is sick." "Well i can't give you medical advice," the receptionist snapped at us. She took him straight to the back and i sat in the waiting room. Later, the receptionist and another female employee gossiped loudly about him behind the counter, expressing their disdain with my ex for walking in when "all he wanted was a covid test." But he he was visibly ill! I felt uncomfortable, and then angry. This location needs to fire their support staff and hire more sensitive and caring people in their place ."