Abbott Northwestern – WestHealth

"Very appreciative of the staff in the emergency room helping with my son. They were very friendly and explained everything to my son before acting and answering all his questions. I know it can get busy and take time, but I am thankful we have the westhealth location in our community. Thank you to the nurses and doctors who helped us today."

"Wait time was a little rough, but the staff is top notch! Kind, attentive, and you can always be guaranteed a Children’s MN pediatrician on staff. Wait times aside, this is the best pediatric urgent care/ER around! The nurses, pediatrician, and child life specialist Veronica exceeded our expectations! So grateful for their grace and expertise with a small, scared patient in need of stitches"

"My toddler had a laceration near his brow area so I took him in. I believe UC and ED has one check in. Being that the cut was still gushing blood, he was seen right away. Everyone from the start to finish was amazing. That staffs and Dr. Depompolo were very nice and informative. They offered I think it was called Life Style Support? Basically offered a distraction/support such toys, music; for my son (and I) during the whole process. I was able to hold my son during the stitches. All these places I've gone to didn't offer these kind of treatment plan and methods. Fun fact: Children’s Minnesota pediatric emergency care staff available here in the evenings!"

"I had knee surgery in early September 2022. The care team was extremely thoughtful and kind. They went above and beyond to make sure I was comfortable and cared for. Special shout out to my nurse Thuy, who was absolutely amazing!!! Hopefully I won’t need any more surgeries, but if I do, I’m going here!"

"This was an absolute night mare for us. We will never bring our children to West Health again as long as we live. My wife and I are filing a formal complaint against Debra Ann Weimerskirch and West Health Urgent care. I believe that woman should be barred from practicing medicine. I also believe that we shouldn’t have to pay for any of their services because we wanted none of it. We were there looking for a confirmation that it was food poisoning which we’ve both had before. We also have an 11 week old son that my wife breast feeds 100% and we were kept from him this entire time for NO REASON! I am utterly furious with Debra and I can’t believe she’s allowed to work with CHILDREN! She should be ashamed of herself! My wife is a stay at home mother, we purposely decided to raise our children this way to ensure they are properly taken care of. We take parenting incredibly serious, and are terrified that this woman will ruin other family’s lives for no reason. I am fearful that if she has a bad day, some poor unsuspecting family will be ripped apart due to her complete and utter negligence. This woman threatened to call Child Protective Services on us if we didn't agree to her crazy recommendation of sending our son by ambulance down to Minneapolis Childrens, where he ultimately came back negative for EVERYTHING she was sure it was. We’re working with an attorney and plan to file legal action against her and West Health for what they did to our son and our family. See attached photo graph with the entire story."