Kitchen & Bath Concepts

"Kitchen & Bath Concepts did such a great job with the complete renovation of my kitchen a few years ago, that I had them re-do my 2 bathrooms. Again, they did a great job. They think of everything, have excellent contractors, and really know what they're doing. They paid attention to what I wanted and made sure that it looked good and is very functional. Highly recommend them. Too bad I don't have more rooms in my house they could renovate."

"Our total master bathroom remodel with Kitchen & Bath began early June, 2020, and finished about four weeks later - right on target, according to Michael Lanari. Michael and Leatha guided us through design options and were always available to answer our many questions. We trusted their choices and they were a joy to work with as we are novice remodelers. Michael's contractor, Samson Burch, supervised all the crews with precision in workmanship and promptness. He quickly attended to every tiny detail or concern we may have had. I especially appreciated his and his crew's careful anticipation of dust and debris and respect of our personal area. We would highly recommend Michael and Kitchen & Bath Concepts to anyone considering remodeling. We look forward to working with them on our next project. Carol & Larry Maumelle"

"I would never go anywhere else for cabinets. We wanted to upgrade our bathroom so Michael walked us through the process of choosing design and type of wood. It’s simply stunning. I like it more every time I walk in the bathroom! It’s spacious and tall, which I needed after back surgery. The installation was flawless. They took out and removed the old vanity but kept the counter top intact so we could use it. Within no time, it was in, cleaned up and ready to use. Thank you Michael and everyone at Kitchen and Bath Concepts!"

"We were very disappointed with our kitchen remodel. The design drawn was beautiful. We were told by owner that it was exact to scale. We were so excited and were willing to splurge for the higher prices. We thought this was going to best quality kitchen we had ever done. We have built several custom homes. It was not measured correctly so the cabinets didn't fit and had to be cut down now plates and pots would not fit. Total kitchen design and layout had to be reconfigured. The quality was cheaper than home depot prefab. cabinets. All of the previous reviewers complaints about water lines and cooktops not fitting,being too narrow were true for us too. It was an awful experience. A year later we have pulled out most of the cabinets and had remade by a custom cabinet maker. I never write bad reviews especially about local people but this was just such horrible experience."

"My name is Sheila C. Morgan So disappointed. We spent a ton of money on a kitchen and dining room remodel. This was our first remodel and we have learned to trust no one's word. My husband has cancer and we decided to go ahead and have this work done while we could. They did floor repair (I hope), underlayer- tile- grout floor in kitchen, pantry, laundry nook, and dining room- I think this part is actually as shown and described; if in fact the underfloor repair was done. We received particle board cabinets covered with thin veneer, the actual cabinet doors are a type of solid wood (I think), we already have some cracking and peeling of the veneer just from installation. These cabinets are not what is in the showroom and the wall of 'finishes' is all on hardwood-- just be aware and if you choose them make sure you don't trust and make it spell out 100% solid wood. They got us on this stuff. The finish on the doors is fine and as expected. See photos. The water lines to the kitchen sink are very narrow and we have low water pressure-- an independent plumber is going to come in and replace them to see if that helps. Also the actual faucet is NOT what we chose. The water line and valve to the refrigerator was not even touched as spelled out in contract. See grungy photo. I assume the new garbage disposal we purchased (not included) was installed, it looks new, but at one point it was making a horrid noise and the guy on scene said-- well it's probably worn out-- like he had reinstalled the old one. I said-- what happened to the new disposer I bought and he was like- oh right, I forgot I put a new one in. The countertops actually look good, nice quartz as ordered. The beautiful silver travertine back splash was not sealed before grout applied- so I have grout all in the tiles-i chose the rough travertine for the texture-- then after the fact-- when we complained, the guys came back in with a bottle of spray and "sealed" the tile. What was on the showroom wall was sealed and the grout is only in the joints where is belongs. This is not what we received. See photos. I think the new dishwasher, stove, over stove microwave (none included we purchased) were installed properly. The crew dumped construction debris in our recycling barrel on top of all the plastic grocery sacks-- nasty mess to clean up. We paid for a design and were shown books of designs and told that each customer gets a book of their design-- we got a few photos and such but no book. BTW the design costs about $800 which is supposed to come off total price if you hire them for the work. I have no idea if this was done. Again, don't trust anyone. They do not paint. They spell that out up front but for what we wound up getting the price was high-- I am not talking about wanting cheap work-- we paid for quality and did not receive it. Again-- our fault-- naively trusted. Get every syllable in writing. Make the contract say -- the tile will be sealed and finished as shown in the showroom and ____ address on ____ date and as shown in attached photos and add those photos to the contract. I think the lighting is proper. I think the under cabinet lighting is good. The bifold doors were taken off the laundry nook to lay tile and they were not put back. I was told there would be no problem moving the washer, dryer, fridge, large free standing cabinets. The crew refused to move anything except the fridge. Maybe this is how remodeling is supposed to be and I'm disappointed for no reason. I will never trust anyone fully in my home again. We have a company coming into paint and I've about driven them nuts nitpicking the contract and will be one of those homeowners who hangs over their shoulders. I'm sure the owner of Kitchen and Bath Concepts will simply reply-- hey we did what was in the contract-- so it is what it is. I certainly don't want them back at our home. We are going to concentrate on my husband getting well. Just don't be dumb like us."