Elegant Nail Spa

"I went in for a pedicure and was told to pick a color. I chose my color and proceeded to wait, while I was waiting a couple came in and was immediately told to go to the pedicure stations. After waiting a few more minutes I was told to go sit in a pedicure chair. There I waited another 10 minutes without water. Once they got to me the service was way too rushed. It wasn't relaxing at all."

"1st and last time I ever come here. The nail tech was very rude. I told her I wanted 3 dips in the dip and she immediately rolled her eyes and said it's never done like this. I got 3 dips with her very mad, rolling her eyes several times. This was on 6-22. Last night 1 nail broke off while washing my hair, this morning another one popped off after if was stuck in my hair. I almost didn't get the hair out from under the nail. I tried many times to start a conversation but she just looked at me and smiled. I asked for a manicure with the dip, she never soaked my fingers, she didn't cut my cuticles until after the nails were done aand she used the drill and every finger was bleeding at my cuticles lines. I wish I could add pics. This was a horrible experience."

"They got me right in even though it was late and a last minute drop in. They seem to know several customers already there, which shows me either repeat business or they are building rapport with customers. They were following social distancing guidelines, requiring masks, requiring hand sanitizer; but were friendly about it, not pushy. Did a great job on my nails and nice and professional. My son came in and we were discussing dinner and they were making suggestions where we could go. I highly recommend."

"Excellent customer service, everyone is so friendly! I am never turned away, no matter how short the notice to have my nails done. I've been going to Jack faithfully for several months now, and he does beautiful gel and acrylic nails. I wouldn't go anywhere else!"