TownePlace Suites by Marriott Minneapolis West/St. Louis Park

"My home away from home.. Loved my ladies here who takes care of me.. Sadly they will be leaving to go back to the Philippines in July.. And sadly my business contact moved further west.. So I may now need to stay at new place.. Nice clean place tho right next door to Mall of America"

"The ONLY good thing about this hotel is the location. Staff (maintenance and someone saying they were housekeeping but who knows) burst into my room unannounced and without any warning. The place is run down and in need of massive renovation and actually cleaned. The walls are covered in gross splatters, the bathroom is filled with mold, the heater doesn’t work, the toilet doesn’t flush, there was still food on the plates that were shoved in the kitchen cabinets and it looks like the linens were from the last person from the hair all over them."

"Me and my family have stayed here on two separate occasions and have enjoyed our stay both times. Pet and kid friendly. We had issue with the room our first stay and they were quick to find us a more suitable room. Staff were very friendly and accommodating. Rooms are dated but comfortable and reasonably priced. Definitely will be staying there again."

"Friendly and welcoming staff. Good breakfast. Rooms need both short term and long term care. Furniture and decore showing wear and tear. Also, parts of room dirty such as skittles on floor and dust on fridge top. Toilet also kept running and light was missing bulb on room. Would stay here again, but hope they update."

"i stayed at this place for two one month periods over the summer/ fall and feel that i have a balanced review of their facilities and services. the facilities themselves are more than adequate, although not fancy. they are clean and functional. the bed is comfy/ the sheets good quality. their pillows balanced and soft. the kitchen, while not my dream kitchen, is certainly capable of basic cooking. i even made a tuna noodle casserole in the little oven. sometimes i wished that the water was a little hotter than it was. i didn't use the pool, although lots did--it was a bit open for me with only a chain link fence separating it from the parking lot. it looked clean and well maintained. every time i asked for something needed, i know that they did their best to facilitate my request--from needing extra hangers, to borrowing envelopes and using their copy machine. at the time i felt in all occasions as though i was possibly pushing their generosity a bit, but each time they went out of their way to accommodate. they even gave me spare empty boxes to help a client move--which was of course no sacrifice on their part, but it did involve hunting around and looking--which they certainly didn't have to do. i would like to make a special comment about ellen who runs their breakfast service. she was a shining pillar of cleanliness and hospitality. if a speck of something was dropped on the breakfast counter, within seconds she had it quietly cleaned up again. yet she was friendly, kind and generous to everyone. all of the staff were. i will miss bantering with them everyday, watching them efficiently help other guests though secretly believing that they all liked me better then them, because they treated me so well."