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New Horizon Academy
2460 Minnesota 100, St. Louis Park, Minnesota, United States
About the New Horizon Academy
New Horizon Academy is a prestigious school located in St. Louis Park, Minnesota, United States. Situated at 2460 Minnesota 100, the institution is known for its high-quality education and nurturing environment. With a focus on academic excellence and character development, New Horizon Academy provides a well-rounded education for students of all ages. The school's dedicated faculty and staff are committed to helping students reach their full potential and prepare them for success in the future. With state-of-the-art facilities and innovative teaching methods, New Horizon Academy is a top choice for families seeking a top-notch education for their children.
Photos of New Horizon Academy
2460 MN-100, St Louis Park, MN 55416, United States
Opening hours of New Horizon Academy
Monday:
07:00 - 18:00
Tuesday:
07:00 - 18:00
Wednesday:
07:00 - 18:00
Thursday:
07:00 - 18:00
Friday:
07:00 - 18:00
Saturday:
Day off
Sunday:
Day off
Reviews of New Horizon Academy
"I will preface this by saying that I have minimally seen my child in a group care environment and while I give the teachers lots of credit for what they are doing, paying $500/week here for care presented room for improvement, especially after comparing our experience with parents in other centers (New Horizon or otherwise). This was our first daycare experience, and sending him to a new center after we moved was very eye-opening. Instead of picking my child up crying in the corner of the room nearly everyday, he's now smiling and seems to enjoy his time during the day in a much more structured environment. On the positive front, most of the staff here are very friendly and outwardly positive (especially his initial core teachers) and generally seem to know our child's name, addressing him conversationally. The ProCare mobile app is also a good resource *IF* they use it. Being open until 6pm was handy for later work days. For the negatives: -No communication on notable staff changes - they fired his primary teacher and nothing was ever mentioned. When we caught on and asked about it, we were literally told it was "on the hush" from the assistant director (!!). Then his second teacher left and there was also no formal communication (the two of them were by far the primary positive aspect of this facility). -Dropping off in the first 30-60 minutes of the morning is often a mess - I've seen 10+ infants in the room with one teacher several times, and we would go out of our way to avoid dropping off before 8:00 because of this. -Aside from his core teachers, I rarely knew who was caring for my child. There were no nametags, signs on the door, or anything to indicate who was working in a room (much less their qualifications), despite us asking for this on multiple occasions. -ProCare app inconsistencies - It was not uncommon to have a day with no photos and only a few updates, making it hard to know how our child was doing. This translated to the afternoon care staff as they often didn't know the information either. -Messages in the ProCare app sent to staff sometimes went unanswered -Billing can't be done online or through ProCare - you have to literally write your full credit card number on a piece of paper and hope that it's stored securely. -They charge for sunscreen weekly (you can provide your own to opt out), but ultimately rarely or never take the infants outside. Same with "water days". -Building security - everyone uses the same (short) door entry code, and the cameras feeds that used to be visible in the entryway stopped displaying months ago. -Items being lost, despite being labeled (pacifiers, bottles, clothes) The seeming reality of this facility is that they know they have a captive market, so there is little reason to improve. Several times we pointed out some of our frustrations to see minimal or no improvement, and often a regression to the norm within a few days. I really wish things worked out and we did work with some great people here, but there are definitely larger problems at play at this center, especially around communication and staff management."
"We've been overall very happy with our experience at NHA! Our kids are learning a lot and enjoy going there. We appreciate how communicative the team is."
"My daughter has been here for a year and we love it. All of the teachers are so wonderful. It has been a crazy MN winter so far, and I’ve noticed our daycare has stayed open when other daycares have closed, which as a working parent is so incredibly helpful. Would recommend this daycare for your little ones!"
"I was surprised to learn from a former employee that New Horizon does not take care of their staff. When I brought this up with corporate they said they would look into things and we never heard back. I mean...does that sound like a company that cares about your family?"
"My son has been here a year and I couldn’t be happier. He learns so much and is capable of much more than I ever expected at this age- knowing letters, using scissors, table manners. In addition to the excellent education and warm teachers and administrators, you cannot beat the convenience of NHA with hours, all food provided, etc. My younger daughter starts in 2 weeks and I look forward to the new stimulation she will receive in the infant class."
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