TLC Home

"Hiring Tom Ilstrup with TLC Home to remodel our kitchen and living room was one of the biggest mistakes I’ve ever made. During the estimate he claimed that the project would take 2 weeks, be 10k cheaper than the other estimates, and the finished product would be exceptional. All of which couldn’t have been further from the truth. He’s not cheap: Tom is NOT insured or licensed to perform the work. Something we only discovered after the project was completed and full payment was made. Unlicensed contractors are not allowed to pull permits. Hence, he had no obligation to see that the work performed was up to code. Instead, we’ll front the bill when we go to sell our home. He also had no real incentive to see that the work met any certain standards since there was no threat of a licensing agency suspending or revoking a license. So when he tries to wow you with the price tag being a lot cheaper than the other guys, know that in the end he’s far more expensive. He’s not fast: The majority of the work was done by one under qualified employee (roughly 95%) causing the 2 week project to turn into 6 weeks. Our 1st level was inhabitable for most of those 6 weeks causing our 18 month old to spend many of those winter days in the upstairs master bedroom. He’s not good: I can’t count the number of flaws that we’ve been left with by his employee’s shoddy work as well as his 5% contribution. His spiel about his personal craftsmanship and eye for detail during the estimate, what a joke. And good luck getting him to come back to correct anything after you’ve paid. Multiple attempts for us have only gone unanswered. Do yourself a favor and find a licensed contractor with a good work ethic and a reputation for producing quality work. I can promise that you won’t find these things in Tom Ilstrup."

"I called TLC and they were very friendly on the phone seemed very knowledgeable and answered all my questions. I was very impressed and will be stopping by to get an estimate tomorrow."